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Carrbridge Hotel

Main Street, Carrbridge, Scotland
Hotel amenities
Carrbridge Hotel
Ranked #3 of 3 hotels in Carrbridge
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158 reviews from our community

    Trip type
Traveller rating
    34
    49
    37
    25
    13
Date Rating
Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

Before booking our midweek break at Carrbridge Hotel I took a close look at the reviews here on Tripadvisor to see what people thought. There seemed a big inconsistency with reports, which I often find, means that you can't please all the people all the time. I called the hotel to make some inquiries about disabled facilities and found the... More

Was this review helpful? Yes 1
Kingston
1 review
4 of 5 stars Reviewed 9 June 2013

Stayed as part of the Newmarket Scottish Highland Railway Tour, just what we needed after excellent days out. A lovely, friendly base. Staff happy and very accommodating. Always a good choice of food,tasty and very hot but the vegetable selection let them down....A bit limited but breakfast and desserts fantastic with plenty of choice.- more than made up for it.... More

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Leamington Spa, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 June 2013

Last week four of us stayed at the Carrbridge Hotel as part of a Newmarket Highland Railway Tour. Having read some of the Trip Advisor feedback before leaving our expectations were not high. However we found the hotel well matched to the overall (reasonable) cost of the holiday and feel that many of the negative comments were unduly harsh. The... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 June 2013 via mobile

Awful room had to ask to change. Second room a little better but not much. Food terrible, 2 sausages and a small lump of mashed potatoes is not an adult meal. Would not recommend this hotel to anyone.

Was this review helpful? Yes 1
GMCH2, Public Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your review. The sausage and mash with caramelised red onion gravy is a new addition to the Table d'hôte menu selection and has proven a very popular choice with over 60% take up as a mains choice. Team members are also trained to accommodate reasonable bespoke requests should guests’ want something specially prepared. There is also a... More

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Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 June 2013

Stayed here as part of the Newmarket Scottish Highland Railway Tour. Unfortunately we felt the hotel let the tour down badly. Very dated, food was of 1970's era i.e chilled fruit juice, sausage and mash, gateaux, sponge pudding and flavoured custard !! Breakfast was a bit better athough disorganised, long queues for a slice of toast, guests wandering around looking... More

Was this review helpful? Yes 2
GMCH2, Public Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your comments. We have made further investments and even more improvements to the breakfast service this season with a comprehensive selection of flavoured teas and a full range of coffees to include latte, cappuccino, espresso, white coffee and black coffee and even drinking chocolate, all via a self-serve system and at no extra charge. The new products... More

Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 June 2013

My wife and I stayed here for 4 nights whilst on the Highland Railway tour with Newmarket holidays. A good base for the rail tours, but the hotel needs to improve in almost all areas.The staff were friendly but not very efficient.The rooms, although big enough appeared not to be cleaned fully.The other thing to say is that the food... More

Was this review helpful? Yes 3
GMCH2, Public Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your response. The hotel team work relentlessly in perusal of guest customer care and fully appreciate that not everyone will give positive feedback on product, service and staff, which all have a vast array of subjectivity. More

St Helens, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 May 2013

How I wish we had read review "Wear ear Plugs" dated 24th September 2012. As we also got room 504. Stayed there in May on a Great Highland Railway holiday with Diamond for 4 nights . The room is above the kitchen you could hear staff talking and a very loud Dish Washer on until 11.30pm. Also loud fans starting... More

Was this review helpful? Yes 1
GMCH2, Public Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your comments. The hotel operates 24hrs a day. The team are trained to keep noise to a minimum in the preparation and delivery of product and service. It is more of a challenge to convey this to resident guests’. We do apologise that on this occasion the hotel has not met your expectations. More

london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 May 2013

Good clean rooms, very friendly staff, plenty to eat with a good choice. Ideal base for touring. The new extension was very comfortable with the very upmarket bath room. Good entertainment every night.

Was this review helpful? Yes 2
GMCH2, Guest Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your positive feedback and response. The team all work so hard to maintain product and service standards. We look forward to seeing you again in the not too distant future. Kind regards More

swindon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 May 2013

Just returned from a four night stay with Newmarket highland railway tour and really enjoyed our stay here.We thought the food ,room adequate,and the staff provided good service.Was a bit weary of previous reports but a good enough base for the rail tours.

Was this review helpful? Yes 3
GMCH2, Guest Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for taking the time to post your review. It never ceases to amaze me that we have such polarised views with the same standard of product and service. Once again thanks for taking the time to write and we look forward to hopefully seeing you sometime in the future. Kind regards More

Edinburgh
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013

Were on a 5 day package coach/train tour of the Western Highlands and stayed on a half board basis. The carpets in public areas need replacing and some more modernisation would be an improvement.. We were given a quiet, good-sized well-furbished room with nice high ceilings... good staff service... good food and hospitality... at affordable prices. Although the Hotel was... More

Was this review helpful? Yes 2
GMCH2, Guest Relations Manager at Carrbridge Hotel, responded to this review
8 June 2013

Thank you for your comments and taking the time to post your review. Feedback is very welcome when maintaining product and service. Kind regards More

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Additional Information about Carrbridge Hotel

Also Known As:
Carrbridge Hotel Scotland
Address: Main Street, Carrbridge, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Badenoch and Strathspey > Carrbridge
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Carrbridge

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