Stayed with work and imagine my corporate rate led to me being put in a small dark room not in the main building. The paint was chipped and the bathroom was mouldy. Breakfast was lovely, dinner less so, my starter was inedible. The bar and restaurant are nice, shame about the food. The bed was comfy and since it was... More

After several weeks of planning I managed to surprise my partner with a night in this very pleasant hotel along with her sister, brother and their respective partners. Booking was not easy and this is one of very few complaints. You have to book the spa break through a call centre but the hotel details, such as dining arrangements direct... More

My husband and I had a lovely break (overnight Saturday) with a spa treatment included. The staff were very efficient and friendly. My husband used the gym whilst I went into the spa, lovely hot tub. We both had neck, back and shoulder massages and my husband had a leg massage and I had an Indian head massage. The treatments... More

Booked in for a 3 day post Christmas relaxation and found this hotel to be a haven of peace and quiet. My deluxe room was absolutely beautiful with it's own private patio and access to the garden. the exercise room was small but well equipped and the spa was beautiful. I had two treatments in the spa both of which... More

Dear Chartlon House, Normally we don't really place any reviews on websites but this just needs to be said. Our stay was ok (pleasant), but maybe some of the staff you have got you should train better! We stayed at your hotel in January 2012, reception was lovely and room ok, only complaint is your waiting staff. We had dinner... More

This was our second stay at Charlton house and this time was even better than the last. We stayed in room 18 the coach house. You get your own from door and a secluded courtyard. The room was beautiful with a beamed ceiling and split level living. The bed was huge and really comfortable. The spa was as lovely as... More

I booked an overnight stay at the spa for our anniversary, we were made to feel welcome from the moment we arrived, (even though we had arrived early and our rooms were not ready). We were able to relax in the lounge and have a drink. The spa itself was excellent, we had a shoulder and back massage which was... More

The most stunning place I have every stayed in the UK, the spa facilities are amazing the staff are helpful and charming and the food was a total delight. Thank you all at Charlton for a wounderful weekend More

My wife & I just spent a wonderful spa break here on Sat 7th Jan . After reading mostly good reviews and also some tips (ie) to ask for an upgrade. We paid £50 to upgrade to a superior room. The Parterre room was very nice with a 4 poster bed. On closer inspection we found some small things that... More