Having just returned off holiday i felt I had to dissagree with the last review "Stay away at all costs". The hotel is quite small but we knew that before arriving and that was why we chose it, we wanted a quit relaxing break without rowdy party animals. It is 10 min walk to the town which was ideal for...
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Hotel Xaloc, Platja d'Aro
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Cardiff, United Kingdom
1 review
2
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Josep Gibert, Director of Sales at Hotel Xaloc, responded to this review
1 October 2011
Dear guest,
First of all we would like to thank you the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers, we...
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Derby, United Kingdom
2 reviews
Could not write this review until now as were in legal case with Thompson which is now settled. The hotel is old and dated, The rooms grubbly/dirty/mouldy and so small had to spend the holiday walking around our cases. staff rude (except bar staff), We had to spend our first night listening to people having loud nocternal activities. The walls...
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Josep Gibert, Director of Sales at Hotel Xaloc, responded to this review
30 September 2011
Dear guest,
First of all we would like to thank you the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers, we...
More
Rochester, United Kingdom
1 review
Having read the reviews of other visitors to this hotel we drove 850+ miles looking forward to staying at this hotel for 2 weeks, big mistake!!!!!!! Trying to check in there was an argument ensuing between a french family and the manageress, more about that later, when we checked in we were told that we would have to pay for...
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GHT_Hotels, Director de Relaciones con Clientes at Hotel Xaloc, responded to this review
1 March 2011
When this clients arrived to our Hotel Xaloc, the manageress was attending (not arguing) with a french family and afterwards the receptionist was attending them as usual we do with clients to do the check-in. It is very funny this clients only stayed in the hotel for few minutes and they are trying to disparage more than 40 years of...
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Swindon, Wilts.
Contributor
1
person found this review helpful
We always check Trip Advisor, when choosing a holiday and we felt because of the reputation some of Spain’s resorts have through being ruined by ‘certain elements’ of tourists, it would be difficult to find a nice quiet area that had a smallish hotel that had good reviews. On reading the reviews for Hotel Xaloc in Platja D’Aro, we decided...
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GHT_Hotels, Director Comercial at Hotel Xaloc, responded to this review
26 April 2011
Dear guest,
First of all we would like to thank you the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers, we...
More
berkshire
Senior Contributor
2
people found this review helpful
Hotel Xaloc is situated at the northern end of Playa D'aro on the smaller Rovira Beach. The hotel is about 500 metres from the start of the town centre, shops and restaurants. It is about 35km from Gerona Airport.
On arrival we were met by helpful staff who understood English but struggled occasionally, a change to simpler words always helped...
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GHT_Hotels, Director Comercial at Hotel Xaloc, responded to this review
26 April 2011
Dear guest,
First of all we would like to thank you the time it took you to write these comments. Your kind words fill us of joy and satisfaction. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to...
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hailsham, east sussex, UK
Contributor
1
person found this review helpful
We arrived at the Xaloc Hotel and were greeted by friendly, English-speaking staff who couldn't have been more helpful if they tried. All week they were happy to offer advice and information on the local area, bus destinations and times,etc and really went out of their way to make our stay an enjoyable one. Our room had fantastic views over...
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GHT_Hotels, Director Comercial at Hotel Xaloc, responded to this review
26 April 2011
Dear guest,
We are very glad to thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers,...
More
Aberdeen
Contributor
The hotel was basic and generally clean. The location was at the far end of Platja D'Aro and right on a small beach. My main complaint about the hotel was that it is an older building and has no soundproofing and it meant the rooms are very noisy. I could hear everything from next door rooms, and presumably they could...
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GHT_Hotels, Director de Relaciones con Clientes at Hotel Xaloc, responded to this review
17 June 2010
First of all, we are very sorry if the receptionist didn't understand you, but you need to understand that there are language barriers and it's normal that they didn't understand some things. And, also, machines breaks sometimes, and they need a time to be fixed, specially for the aircon machines in the hotels, because they're very big and complicated to...
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leicester
Reviewer
1
person found this review helpful
we have just returned from a week at the impressive xaloc hotel in the exclusive resort of platja d'aro.
the hotel is located on the edge of a very busy (expensive) resort.
you access one of the many lovely beaches via a few steps and a few yards away you find yourself on a busy, but very nice small sand/shingle...
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GHT_Hotels, Director Comercial at Hotel Xaloc, responded to this review
26 April 2011
Dear guest,
First of all we would like to thank you the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers, we...
More
1 review
Saix, France
2 reviews
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Josep Gibert, Director Comercial at Hotel Xaloc, responded to this review
22 May 2012
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Additional Information about Hotel Xaloc
Cala Rovira 9, 17250 Platja d'Aro, Spain
Price range (per night):*
INR3,828 - 12,890
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