Have just returned from a weeks stay at the Iberostar. We were a little disappointing on arrival to find we were in the aparthotel as I had booked to stay in the Hotel, but after arrival in our room we were not at all disappointed. We had a lovely big bedroom, a enormous bathroom which had a bath and separate...
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Dear guest,
It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Papagayo area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt welcome.
Feedback like yours is very important to us, so...
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We arrived at ten in the evening to a very run down hotel complex. We were informed that as we wanted rooms together we were upgraded to ‘family rooms' on the other side of the complex. We were also informed that what we had booked were two ‘basic economy rooms’ (our booking made no mention of this - it just...
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Dear guest,
We would like to apologize for “any “situation under our standards”. We are very sorry to hear that we could not fulfill your expectations of a four star hotel. we are profoundly sad to lose a guest.
The head departments involved have been informed about your comments . Feedback like yours is very important to us, so we...
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As a typical package holiday holel goes this one is quite good. It is in a peaceful location about 40 minutes walk from Playa Blanca. It is a lovely walk right by the sea along the promenade. You also pass the pictuesdque Rubicon Marina.
The bedroom was comfortable and of a standard you expect from a four star hotel. The...
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Dear Guest,
In first place, we would like to thank you for your stay in our Iberostar Papagayo and for your friendly comment. It is a pleasure for us to read that you have enjoyed hotel services and facilities.
Feedback like yours is very important to us, so we know what we can improve to reach an even higher and...
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Returned yesterday from a week at this hotel. Lovely time. Hotel spotless. Dining room service first class. Loads of choices for food, but if you want plain english cooking don't come here ! The desserts were to die for ! Clean sheets on beds nearlly every other day.Only fault with bedroom for us anywy was no drawers. Shelves in the...
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Dear guest,
It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Papagayo area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt welcome.
We certainly will keep on working to maintain our...
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We recently enjoyed a two week stay at this hote on a half board basisl. Food was very good although vegetarian choice for a two week stay got a little repetitive. It would have been a good idea to label the vegetarian options as it was not always clear. Saying that it was no worse than any other hotel I...
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Dear Guest,
In first place, we would like to thank you for your stay in our Iberostar Papagayo and for your friendly comment. It is a pleasure for us to read how much you have enjoyed your stay with us.
We will certainly take in our consideration and we will do our utmost to improve these points. Feedback like yours...
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we returned about four weeks ago from two fab weeks at this hotel. having read other reports before we went we were not sure what to expect.as other people have said the hotel is a bit out of the way if you want any night life; but the animation team in the hotel were second to none they were so...
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Dear guest,
In first place, Thank you for choose Iberostar Papagayo for so a important moment like holidays. We are delighted that you enjoyed our hotel so much during your stay.
Make our guest feel welcome, give them an excellent service, improve each day an outstanding cuisine and make our guest delight with our hotel facilities are of prime importance...
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We have just returned from a fabulous 9 day holiday at this lovely hotel.
On checking in, we were told our room was not quite ready, but we were given a voucher for drinks while we waited, so no problem!
The room was an economy double, which was on the ground floor and facing a lava wall. However, the room...
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This hotel is a great find. We stayed in the annexe building which was all connected to the main hotel and the facilities were really good there. The beach is a rocky one but you can walk (in the distance) to a nice sandy beach - one of the best on the island. There are several pools and sun terraces...
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We stayed at this hotel for 1 week in late September 2011. The room was very nice with a patio that went almost directly on to the pool side. The pool was a bit strange looking (black tiles) but that didn't put me off.
We stayed half board and the food was excellent. The only criticism of the dining room...
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Dear Brian,
Thank you for taking the time to share your experience at Iberostar Papagayo Aparthotel with us. We are delighted that you enjoyed all our services. We really appreciate that you enjoyed the food, which is superior for quality and variety and that you appreciated the entertainment program of our animation team, who is always planning nice leisure activities...
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Stayed at hotel for 10 days mid november on an all inclusive package and had a great time.All staff where very nice and friendly,the bar staff even remembered your usual round of drinks which were off good quality and where always served in glass[accept around pool].
In the restaurant the food was good, always well cooked and plentiful with a...
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Dear Sir,
Thank you for sharing such a good comment about your stay in hotel Papagayo Aparthotel. Your enthusiasm in describing the high level of our services is a good input to motivate our team everyday more.
In particular, we are happy to hear that you enjoyed the leisure activities proposed by our animation team and that our stuff managed...
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