Had a great week from 8th to 15th May 2013. A very large hotel with 5 blocks but well laid out. On arrival the reception staff were very pleasant and directed us to our room without a problem. Room was well laid out with fridge and safe, a kettle would have been good. Rooms and balcony cleaned every day with... More

This was our first trip to the Canaries but one of many in all-inclusive resorts. My husband, two teen daughters and I stayed there in April for one week. We were looking for a holiday destination where we could totally relax in the sun and warmth without having to travel too far away from Central Europe; our wish came true... More

Lovely clean hotel, friendly efficient staff, well equipped rooms; fridge and use of safe in the room included. Well placed hotel;Easy transfer from the airport, 20 min walk to the marina, on the beach. Fab food;great selection, good choice of drinks generally but fresh juice would be great. Pools were clean and well kept and much enjoyed by my little... More

Just got back after 10 days at this hotel. We had room C529 with a great sea view, no noise apart from the sound of the waves, going to sleep to the sound of waves on the beach was very relaxing. We found the layout a bit confusing at first especially the lift floor numbers. In the main block the... More

After reading reviews on here we booked a week AI at this hotel complex which is huge. Apparently can sleep 1600 people but had around half that number when we stayed and never really felt crowded. Went for Royal Elite as advised and loved the select lounge with cumfey armchairs, newspapers,proprietary label drinks and computers which we used several times... More

I've battled with myself over whether to give this hotel 5 stars or 4 but overall (excluding one or two slight issues) I think it deserves 5. Firstly, this hotel is huge! It took a little while to familiarise ourselves with where everything was but we soon got to grips with it. Secondly, this is the nicest hotel I've stayed... More

This was our second stay at this hotel . Stayed 5.5.13 to 12.5.13 I had E mailed and phoned the hotel 3 weeks before we went to request a sea view and high floor room. As with the last trip we were not dissappointed and were given a room in A block 3rd floor. Stunning views again along with the... More

I would definitely go back to this hotel. Extremely clean, great selection at buffet, friendly and helpful staff. Tried the Chinese and Mexican restaurants which were both fantastic, I can't believe people are moaning about them, don't let it put you off. Had a beautiful sea view room C334, so peaceful. Overall amazing holiday.

I stayed at this hotel from 26th April for one week with my family, that being my husband and daughter. I have no complaints. Our bedroom was lovely and spotless, staff where mostly pleasant, plenty of choice for eating, lots of different bar areas, so never really overcrowded. Entertainment was enjoyable, lots of sun loungers, so never any rush to... More