The customer service was fantastic initially and we were happy when we booked. We checked out our rooms and had to have a few things around the place fixed as they were not the cleanest, including the carpet. During our stay we were accused by the staff of dirtying there carpets even though we had not done anything as we... More

Im in a wheelchair, so the disabled facilities werew fine. Basically all I needed was somewhere to sleep, put my bags, have a shower and the Glen Inn catered for that. The staff were lovely. More

We booked the 3 room apartment online. On arrival we found the apartment to not match the description or photos online. The maintenace of the room was dreadful, light fitting hanging off wall, tap handles not connected to plumbing. The deal breaker was failure in airconditioning, which the establishment said they did not know about (so why was the remote... More

Rooms small and must pay extra for wifi. Has communal microwave oven in the laundry area. Has both washing machine and dryer. Only $2 per load which is really cheap. Microwave use is free. Rooms facing main road is ok, except for Friday or Saturday nights where the bistro across the road have a live band or show that gets... More

Where to start? We pre-booked our family room online, but was called the next day to be told that the system had double booked us and they could not provide a family room. Alternatively they placed us in two double rooms instead. When we arrived we had a debate with the receptionist (who spoke little English) who told us we... More

Comfortable, clean, basic. Great location and friendly staff. More

This place has been renamed because it is in Glen Waverley and is now called Glen Inn! More

Reasonable value for a Melbourne motel appropriately rated at 3 stars. Breakfast is the only meal served in their restaurant. Simple but adequate. (No tea, only coffee!) Owner-manager and staff helpful and friendly. My “deluxe” room was clean and simple – no frills but everything worked, plenty of room. Good sized car park (free) and a massive bistro style complex... More