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Courtyard by Marriott Isla Verde Beach Resort


Hotel class 3.5 of 5
7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico

(787) 791-0404 | www.sjcourtyard.com | E-mail hotel

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81% Recommend
4.0 of 5 stars 347 reviews
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By trip type
All (347)
[ Date ] [ Rating ]
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5 of 5 stars
artnuvo   306 contributions
washington, d.c.
31 Dec 2009 | Trip type: Couples
1
person found this review helpful

We stayed at the Courtyard Isla Verde for 6 nights over Xmas 2009--prior stay was in 2008 over Xmas. The hotel appears to have been updated since our 2007 stay with new furniture and carpet in the large rooms which also include a 42 inch hd tv, small refrig, and key safe, and free internet next to the concierge. The... more

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4 of 5 stars
JenWenWisconsin   9 contributions
Wisconsin
31 Dec 2009 | Trip type: Family

Lovely hotel w/ a beautiful pool. The food was great. more

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1 of 5 stars
Starshark10   3 contributions
Chicago, IL
29 Dec 2009 | Trip type: Couples

My husband and I chose this hotel resort for our honeymoon. We had a pleasant stay but a day after checking out of the hotel my credit card company called to alert me of possible fraud - over $1,400 had been spent at gas stations, Game Stop and a Walmart near San Juan. I confirmed I had my credit card... more

Management response from
CYManagement, General Manager

We take this review very seriously and we are tenaciously following the investigation with local and federal Authorities of this particular situation, as there is no evidence to substantiate that the incidents in questions occurred at our property. Moreover, the Courtyard by Marriott Isla Verde Beach Resort has an excellent reputation in our years of operation. Please do not hesitate...

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2 of 5 stars
plainsman66   11 contributions
Kansas City
29 Dec 2009 | Trip type: Business, Solo travel
1
person found this review helpful

A week after my stay here a colleague called me to tell me that his credit card got skimmed here. Since I checked in right after he did I was immediately concerned. That evening I was notified by my credit card company that someone 1100 miles away was trying to use my credit card to charge over $1000. They denied... more

Management response from
CYManagement, General Manager

As I said to your colleague, we take this review very seriously and we are tenaciously following the investigation with local and federal Authorities of this particular situation, as there is no evidence to substantiate that the incidents in questions occurred at our property. Moreover, the Courtyard by Marriott Isla Verde Beach Resort has an excellent reputation in our years...

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3 of 5 stars
HTLoden   7 contributions
Seattle, WA
15 Dec 2009 | Trip type: Couples
1
person found this review helpful

We stayed at this hotel because it was advertised to be on a good beach. We were somewhat skeptical due to its airport location but this turned out to be a non-issue. The beach is indeed fine, and is one of the top rated beaches in PR. The sand is clean and it is possible to go for two+ mile... more

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4 of 5 stars
ReddPupp   11 contributions
Chicago, IL
6 Dec 2009 | Trip type: Couples
1
person found this review helpful

We always like to go somewhere warm for Thanksgiving weekend and this year decided on San Juan, a place I've never been to. My criteria was warm air, warm ocean, not too crowded, not too expensive, and no rental car needed. I picked the Courtyard and hit the bull's eye. All the good things: Easy to get to: just 5... more

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4 of 5 stars
Ice Cream Lady   12 contributions
Seymour,Ct.
23 Nov 2009 | Trip type: Couples
1
person found this review helpful

Stayed for only one night before a cruise but will definitely be back! Beach was gorgeous! Water so warm and clean. Pool area was very nice also. Plenty of beach chairs and our balcony view was breathtaking. Check in was very quick and pleasant. The staff everywhere was friendly and helpful. Room was clean and a good size. It was... more

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4 of 5 stars
liltravlr   47 contributions
Vancouver
20 Nov 2009 | Trip type: Solo travel

I stayed here Oct 28 09. I was coming to San Juan pre-cruise and heard they had salsa lessons at the Courtyard on Thursday nights. They do indeed, they are free, and great (though it was mambo, not salsa, technically). The hotel also has an awesome band in the social Picante lobby bar and is very popular for dancing Thurs... more

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3 of 5 stars
wbru83   5 contributions
Tampa, FL
20 Nov 2009 | Trip type: Business

For business, this hotel is just fine. Decent restaurants, clean rooms, pleasant staff. If you like to gamble, there are $5 blackjack tables in the casino. It's right on the beach if you have time for that. My only complaint is that it is situated not only right near the airport runway, but also right near where departing planes crank... more

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4 of 5 stars
CTMACCI   17 contributions
Conn
3 Nov 2009 | Trip type: Couples
1
person found this review helpful

We were accomodated here on American Airline's tab and I have to say, I was quite pleased with our stay. The customer service was great, the lounge was large and spacious. We were placed in an ocean view room with a balcony and had a great view. The room and the bed could use a bit of upgrading but I... more

Management response from
CYManagement, General Manager

Thank you for taking the time to show your appreciation for the service received during your recent visit to our hotel.It is through comments like yours that our staff is encouraged to continue offering the excellence in service to our guests and also, to help us in continuing to improve our services. We apologized for the inconvenience you encountered at...

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Courtyard by Marriott Isla Verde Beach Resort Also Known As

  • Courtyard Isla Verde Beach Resort
  • Courtyard Carolina
  • Marriott Carolina
  • Carolina Marriott
  • Carolina Courtyard
Address: 7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico
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