If you want to wait an hour for pancakes when you are the first customers in the place, be my guest. The waitress has an attitude and the front desk gal must be her best pal because both of them will give you an attitude. The place is nice and location is good, but those two need to be on...
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Thank you for your informative feedback. We sincerely apologize for not being able to exceed your expectations. What you experienced is certainly not what we put into practice as our guests’ experience. It is evident that numerous guests have made the SJWB Hotel their “home away from home” because of our attentive and friendly staff members. I have shared this...
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I only had a day to spend some time at this great hotel. Beautiful property, roof top pool bar. I Thought I was in south beach. Great staff, excellent music and the tapas menu was terrific . Loved the flat bread, the mojito's and the Frontetta caberneat from chile. The french/spanish house music was a nice touch as well. Then...
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Thanks, we are so happy to read this great comment especially after just spending one night with us. We hope to see you back again real soon, hopefully next time you can stay longer and truly experience the unique and refreshed SJWB Club.
My best,
Virna
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I was there six months ago and the hotel was ok, but the staff was very friendly (small hotel i got to know everyone). I just got back from a stay over Christmas and Wow a new pool, roof top tanning beds and really hot rooftop bar. For the money it can't be beat. Plus I believe they are just...
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Thank you so much for this "FAB" review!
We are so thrilled that you were one of the first to experience our new rooftop, "Mist". I must agree with you, it is simply breathtaking. It is true, as we speak our rooms are being revamped with a new modern look for our guests. Please reach out to me for your...
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this was a nice hotel i enjoyed my stay there...i just left and wanna go back...great location..and the staff were awesome very helpful...
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Thank you for your review and love your genuine feedback. We are so very happy to hear that we exceeded your expectations on our friendly service and location. We are very excited about the revamp of our rooms and the new direction we are headed. We hope you have a chance to return again so that you may see and...
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This is a boutique hotel that is located right on the beach and has fantastic staff. The price was more than reasonable, and everyone was very friendly. The hotel has a trendy euro/south beach type feel to it. There is a restaurant downstairs and a rooftop bar/pool (it was open). The ocean view room I had was all white, had...
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I am the owner of a travel agency, Mojo Travel. I recently stayed in San Juan at the Water & Beach Club for a pre-night cruise stay. What a fantistic little hidden gem. I didnt notice right away because it was dark on arrival but it is literally right on the beach.
Cab was $20, hotel is in their transportation...
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This was the best hotel of our week in PR. While not walking distance to Old San Juan, it's only a short drive away. This is a newer boutique hotel with clean, modern interiors. Comfortable rooms with nice bathrooms and great coastline view. Unfortunately did not try the 2 restaurants, but walked through them, a nicer one is at street...
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Thanks for staying with us and writing this review. I must agree with you, our 360 degree rooftop “Mist” view is amazing. We are thrilled with the reopening of "Mist" and all the additonal amenities we have awaiting for our guests. We are so happy that you enjoyed your stay and we are looking forward to seeing you with us...
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This hotel is literally on the beach. Free chairs and towels on the beach. Large rooms and very helpful and friendly staff. The rooftop bar and loungs area is pretty cool. The pool is quite small though. Given location of the hotel , a car rental is necessary to go to old San Juan or el condado areas. The car...
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My overall experience in Puerto Rico I have to say was an experience i will never forget. I traveled here alone, for my birthday and knew no one. If it wasn't for the amazing staff at San Juan Water and Beach Club hotel this trip would have been terrifying and boring. Right away handsome Raphael was at the desk, with...
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WOW!!!!!
Thank you Michelle, from the bottom of our hearts we are truly honored to receive these phenomenal comments. This clearly demonstrates the authentic and genuine care we beyond doubt have for our guests. All the standards in the whole can not teach this!
We really look forward to your return with us so that you may fully enjoy our...
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This is a hotel in Isla Verde right on the Beach and at the end of a road so no traffic/noise at all!
On check-in the concierge upgraded us to an Ocean View room which had a fabulous view every morning.
The things I loved about Water Club :
Trendy Decor
Extremely Clean
Great Location
Friendly staff
Fabulous Rooftop Pool...
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