First I want to start out with the good things about this hotel. The staff at the front desk as well as the housekeeping staff go out of their way to make your stay comfortable and welcoming. They are all very friendly and accomodating. This hotel could be so much more with just a few major changes. All the rooms... More

We arrived very late for a 2 night stop prior to a cruise. We had travelled 23 hours so a quick checkiin was a help. Room was very spacious and 2 tvs was a ehlp with jetlag times. Very quiet room. Next morning enjoyed the "" free breakfast" except for the coffee, which is unusual for an hotel in Puerto... More

For the most part the hotel was nice. The suite was clean and roomy. There were a couple of minor issues with it. First, there was no exhaust fan in the bathroom and after any shower or bath, the whole suite got a bit steamy. Second, there was no towel bar or rack so trying to dry a towel for... More

I stayed here for ten nights total while on business in San Juan. I found the property to be very clean and well kept. Onsite parking was in a parking deck adjacent to the hotel. There was a daily fee for parking. The front desk personnel were always very friendly and very eager to help with any situation. I had... More

I have stayed here many times, pre and post cruises. Unfortunately, the property is deteriorating. Strange little bugs in the coffee pot area. Tired mattresses. Peeling wallpaper, scratched showers, worn carpet, dirty spots on carpet, foggy windows from broken seals. I was in four different rooms this past month. All have the same review. Staff is nice to work with,... More

Hotel and especially the room showing its age. Refrigerator broken, furniture worn and frayed. Concierge gave incorrect information several times. Many tables always dirty in lounge, bar and open areas when open. Female servers obviouly catered to the hunky guys and left the rest of the customers to fend on their own. I have stayed at many nicer places for... More

The special $159 weekend rate made this a great place to start our PR vacation with multiple family members. Saved money with two rooms in each suite, the good breakfast (although staff seemed overwhelmed keeping up with the number of people eating breakfast), and the location near a supermarket let us stock up on supplies and snacks. - nice beach... More

The hotel was in pretty good shape, the lobby was well kept and had some beautiful fish tanks to admire when you walk in. Didn't spend too much time in the casino but the staff was helpful there and throughout the hotel. The manager's reception in the evening was fantastic! The drinks were *strong* and they had popcorn and chips... More

Nice, clean well kept hotel with central location. Beautiful lobby area, helpful staff, nice suites. Near bus line to old San Juan, near airport, close walk to beach, grocery stores etc. More