We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 14 Carolina hotels »

Embassy Suites San Juan Hotel & Casino

3.5 of 5
8000 Tartak St., Carolina 00979, Puerto Rico
Hotel amenities
Ranked #5 of 14 hotels in Carolina
4.0 of 5 stars 436 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

436 reviews from our community

What travellers say about this hotel
  • Very nice(19)
  • Pool area(19)
  • Happy Hour(12)
  • Grocery store(10)
  • Breakfast buffet(9)
  • Outback steakhouse(9)
  • Isla Verde(8)
  • Free drink(8)
  • Cab ride(7)
  • Hot tub(7)
Traveller rating
    143
    180
    64
    36
    13
Only show reviews for Family (145) | Couples (101) | Business (37)
Date Rating
thincinc
Sterling Heights, Michigan
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

We have stayed at Embassy Suites before, and were very satisfied. This time was even nicer. Besides the usual "Managers Reception" (free drinks for an hour and a half), and the included complimentary breakfast, they had a huge atrium in the center of the hotel, and a casino (small, but adequate). All the staff was friendly, and helpful. We will... More

Was this review helpful? Yes
1037wolf
Senior Contributor
24 reviews
31 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

First I want to start out with the good things about this hotel. The staff at the front desk as well as the housekeeping staff go out of their way to make your stay comfortable and welcoming. They are all very friendly and accomodating. This hotel could be so much more with just a few major changes. All the rooms... More

Was this review helpful? Yes
Knighton75971
Birmingham, United Kingdom
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

We arrived very late for a 2 night stop prior to a cruise. We had travelled 23 hours so a quick checkiin was a help. Room was very spacious and 2 tvs was a ehlp with jetlag times. Very quiet room. Next morning enjoyed the "" free breakfast" except for the coffee, which is unusual for an hotel in Puerto... More

Was this review helpful? Yes
karen p
pittsburgh
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

For the most part the hotel was nice. The suite was clean and roomy. There were a couple of minor issues with it. First, there was no exhaust fan in the bathroom and after any shower or bath, the whole suite got a bit steamy. Second, there was no towel bar or rack so trying to dry a towel for... More

Was this review helpful? Yes
Bobbareeno
Warner Robins GA
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

I stayed here for ten nights total while on business in San Juan. I found the property to be very clean and well kept. Onsite parking was in a parking deck adjacent to the hotel. There was a daily fee for parking. The front desk personnel were always very friendly and very eager to help with any situation. I had... More

Was this review helpful? Yes
Porter93
Chico, CA
Contributor
20 reviews
4 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

I have stayed here many times, pre and post cruises. Unfortunately, the property is deteriorating. Strange little bugs in the coffee pot area. Tired mattresses. Peeling wallpaper, scratched showers, worn carpet, dirty spots on carpet, foggy windows from broken seals. I was in four different rooms this past month. All have the same review. Staff is nice to work with,... More

Was this review helpful? Yes
k B
Cincinnati
1 review
2 of 5 stars Reviewed 8 February 2012 NEW

Hotel and especially the room showing its age. Refrigerator broken, furniture worn and frayed. Concierge gave incorrect information several times. Many tables always dirty in lounge, bar and open areas when open. Female servers obviouly catered to the hunky guys and left the rest of the customers to fend on their own. I have stayed at many nicer places for... More

Was this review helpful? Yes
HeleneDC
DC
Contributor
15 reviews
3 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The special $159 weekend rate made this a great place to start our PR vacation with multiple family members. Saved money with two rooms in each suite, the good breakfast (although staff seemed overwhelmed keeping up with the number of people eating breakfast), and the location near a supermarket let us stock up on supplies and snacks. - nice beach... More

Was this review helpful? Yes
Matt_Raines
Maplewood, New Jersey
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The hotel was in pretty good shape, the lobby was well kept and had some beautiful fish tanks to admire when you walk in. Didn't spend too much time in the casino but the staff was helpful there and throughout the hotel. The manager's reception in the evening was fantastic! The drinks were *strong* and they had popcorn and chips... More

Was this review helpful? Yes
nktz
usa
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Nice, clean well kept hotel with central location. Beautiful lobby area, helpful staff, nice suites. Near bus line to old San Juan, near airport, close walk to beach, grocery stores etc. More

Was this review helpful? Yes

Travellers who viewed Embassy Suites San Juan Hotel & Casino also viewed

Courtyard by Marriott Isla Verde Beach Resort
4 of 5 stars 615 Reviews
Carolina, Puerto Rico
CHECK RATES! ABS:HotelCheckRates-d268430?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Marriott San Juan Resort & Stellaris Casino
4 of 5 stars 1,321 Reviews
San Juan, Puerto Rico
CHECK RATES! ABS:HotelCheckRates-d149920?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
La Concha Resort: A Renaissance Hotel
4.5 of 5 stars 1,289 Reviews
San Juan, Puerto Rico
CHECK RATES! ABS:HotelCheckRates-d677598?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 14 hotels in Carolina, ranked by popularity »

Been to Embassy Suites San Juan Hotel & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Embassy Suites San Juan Hotel & Casino Also Known As

  • Embassy Suite San Juan Puerto Rico
  • Embassy Suites Carolina
  • Carolina Embassy Suites
  • Embassy Suites San Juan
  • Embassy Suite San Juan
  • Embassy San Juan
Address: 8000 Tartak St., Carolina 00979, Puerto Rico

Is Embassy Suites San Juan Hotel & Casino your business?

  • Manage your listing
Embassy Suites San Juan Hotel & Casino
Show the lowest price for this hotel* (from our partners)
CHECK RATES!