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All 14 Carolina hotels »

InterContinental San Juan Resort & Casino

4.0 of 5
5961 Isla Verde Avenue, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Amenities
Special offer
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Ranked #8 of 14 hotels in Carolina
3.5 of 5 stars 1034 Reviews
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1,034 reviews from our community

What travellers say about this hotel
  • Pool area(50)
  • Very nice(40)
  • Ocean views(39)
  • Mi Casita(20)
  • Ruth Chris(16)
  • Hot tub(16)
  • Isla Verde(16)
  • Fast food(15)
  • Friendly and helpful(14)
  • Cab ride(13)
Traveller rating
    353
    383
    153
    75
    70
Only show reviews for Family (176) | Couples (405) | Business (58)
Date Rating
gentility
new york
2 reviews
3 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

After reading the range of reviews of this hotel, my wife and I were somewhat concerned. We just returned from a 5 day/ night stay from 2/5-2/9. Overall,our stay was very pleasant-most of the staff seemed sincerely interested in providing a high level of friendly customer service-with afew exceptions. Our check-in took twenty minutes because the front desk clerk disappeared... More

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dogcrazzie1
Fremont, Michigan
1 review
2 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
2
people found this review helpful

We stayed here October of 2011 as we got a really good deal via Cheap Caribbean other wise we probably wouldn't have gone down. The hotel was an older property however they've done a really good job with the updates and maintenance. The pool was very fun and located right beside the beach which is my favorite set-up. The property... More

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rcmaster2
Boston, MA
Contributor
12 reviews
16 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Amazing pool, great beach and a very nice lobby. Friendly staff at every turn and outstanding concierge service. Rooms need a little work but overall a great stay. Not much to do around the area and quite a hike into Old San Juan ($25 cab each way) but the resort was well worth the trip. More

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steven262783
Woodstock, Canada
2 reviews
2 of 5 stars Reviewed 9 February 2012 NEW

We stayed at the Intercontinental because we could use our points however we needed an additional room as another couple joined our group. When we checked in the 3rd room was not ready and the front desk clerk Edgard was pushing for us to sign up with the Ambassador program stating that all extra fees and upgrades would be waved... More

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Trotter333
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Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

Very nice Hotel. Excellent pool area and beach. Staff very nice and accomodating. More

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ladylaw7
New Haven, Connecticut
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed 9 February 2012 NEW

Puerto Rico is one of my favorite destinations when looking for some beautiful beaches and surf. I stayed for the first time at the Intercontinental in 2010. The beach is very well kept and the porters are there to bring your beach chairs wherever you would like. It was expensive, yes they charge $20 a DAY for internet service, $8... More

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CC L
Wellesley, Massachusetts
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW

Our flight was significantly delayed so we took a short cab ride here to while away the time and enjoyed a good breakfast on the patio near the pool. The staff were pleasant and the pool area was nice, it was not crowded and the property was very clean. We walked next door to the San Juan resort and, by... More

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jlle
Rochester, NY
Senior Contributor
47 reviews
18 helpful votes
4 of 5 stars Reviewed 6 February 2012

We booked pretty late for this trip. I had wanted to be in El Convento in Old San Juan but could not get a room. When we arrived, we found out why - it was the weekend of the San Sebastiano festival. This is an annual festival which packs a mardi gras sized celebration into a pretty small area. So... More

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mssrfoie
Chicago, Illinois
Top Contributor
60 reviews
9 helpful votes
3 of 5 stars Reviewed 4 February 2012

The property shows it's age. The rooms are neat and clean and show signs of age. The view to the ocean is striking. The neighborhood could be better. If you are happy with the price and you're not looking for a *** or **** hotel, this hotel may work for you. Ruth's Chris Steakhouse restaurant is on property. More

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Cellii
St. Louis, MO
Contributor
16 reviews
10 helpful votes
4 of 5 stars Reviewed 4 February 2012
5
people found this review helpful

My husband and I stayed 4 nights at the end of Jan. and we were very happy with the hotel. The beds were heavenly - best hotel sleep we have ever had! Service was top notch. We spent every day at the beach lounging on the free beach chairs. One day we bought an umbrella for $10.00 but if you... More

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InterContinental San Juan Resort & Casino Also Known As

  • Intercontinental San Juan Resort
  • Intercontinental San Juan Hotel
  • Intercontinental San Juan
Address: 5961 Isla Verde Avenue, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)

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InterContinental San Juan Resort & Casino
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