I didn't have a reservation and just walked up to the evening front desk young man to ask for any rooms. He stated that they had rooms available and I gave him my priority club platinum card. He proceeded to check me in and said it was a room with 2 double beds. I asked if I could get a... More

Rooms are very spacious and clean. Gym is good. Spa facilities on site. Staff helpful. Only ate a snack in the bar - try the Plato Mexico, very tasty appetizer assortment for less than US$7. I was told by colleagues that restaurant is very good. Room service breakfast was good value. Beers in bar are good value as well. Down... More

This hotel is great for the business traveler. Great internet connections, great staff, great restaurant, convenient location, and very nice aesthetics; rooms are comfortable and spacious. For safety, use only cabs coordinated through the hotel. More

Great hotel in Toluca, expensive but well worth price. Breakfast is best around More

Very clean and nice rooms, and good entertainment. Very convenient service and taxi service to get us hard workers to and from work. The staff at this hotel goes above and beyond to make sure we have a comfortable stay. More

The service from the staff at the front desk and throughout the hotel was very good. I would recommend to stay at the Crowne Plaza. The staff are exceptional, and the service they provide is second to none. More

The Crowne Plaza in Toluca is the best hotel I have ever stayed at, the staff is outstanding, very helpful when needed and always asking if you need or want for anything. They have gone above and beyond all my expectations. They make you feel as much at home as a person can while on the road. Out of the... More

The location of the hotel is great; there are excellent restaurants in walking distance. The gym has a variety of exercise equipment and the food at the hotel restaurant is also good. Driving in Toluca is risky and teh Hotel has "safe" Taxis avaliable to their guests. However the best feature of the hotel is their staff, especially the front... More

Service is excellent and the staff is very friendly it seams like they go out of there way to make your stay perfect More