Booked for three nights 21st Januay 2008. Paid in full on 30th September 2008. Arrived at the hotel 1430 hrs 14 August 2009. Went to the reception and informed them who we were then proceeded to bring the luggage into thehotel. After three trips in the pouring rain with no help from the staff I stood once again at reception.... more

Shambolic. Arrived and reception staff posted missing. Checked in eventually, then waited some more for drinks. Waited again for menus. Waited on dinner. Waited again on drinks. Staff pleasant and attentive once prompted to be fair, but badly needs someone to oversee proceedings and organise staff. Room was fine, but generally hotel run down and never 4 star standard. Same... more

Beautiful setting , totally offset by the shabby , dated and tired interior [ tho at least the bathrooms were more or less up to Travel Lodge standards..]..peeling paint , ill fitting windows, absence of lifts for elderly guests , and a total absence of the facilities usually associated with such an expensive hotel eg adequate, trained , and helpful... more

This was a gift for an anniversary. We stayed one night. They placed us above the Ballroom, where there was a wedding party. They dont normally do that, but our desinated room was flooded. It was really noisy. There was a piper playing outside our bedroom window. One of the windows wouldnt close. There was paint flaking off the cornicing... more

Stayed over night in the Hotel after attending a weddinig reception. The wedding reception and meal were excellent however the stay over night and breakfast were not in keeping with the splendour of the sarroundings. The room we had was very drab and needed a paint. We ordered ice for the room and it took a second phone call after... more

As a local was disgusted by treatment. Book for wedding anniversary every year but this year was let down. They made booking slip up kept waiting for an hour before given table no canapes or attention as in previous years and then given an awful table in restaurant I suspect a last minute insertion as we were almost in the... more

This is a gorgeous hotel in oustandingly beautiful surroundings. We had a wonderful time here, and would have stayed longer if it weren't for the fact that the hotel is booked up for most of the year by wedding parties. We were lucky - there were no weddings on during our two-day visit, but it was because weddings are held... more

Stayed at Pittodrie House on business with a collegue. It is a beautiful building and has lovely grounds, however, the service levels just don't match the surroundings. My collegue had booked later than myself and his room was about twice the size and had a lovely view. Mine was just OK and overlooked the staff quarters, so, I was disturbed... more

I stayed with friends at Pittodrie House and had a fantastic weekend. The service was excellent from the moment we checked in till we checked out. The setting along with the attentive service makes it one of my top places in the north of Scotland. With the open log fires in all public rooms its very relaxing to sit and... more