We arrived on the first day that the hotel was operating under the Mercure brand on the 15 Ocotober. Checkin was very efficient and the reception staff were all very friendly. We were welcomed by the manager and were given a room upgrade. The room we were given over-looked the Mar Menor and beyond it was the Mediterranean. The room... More

Had a good room, junior suite, big room split into two separate sofa bed and television in the entrance, clean, modern, balcony excellent 5 star Very good breakfast, nice staff, runs quite late aswell Apple products can not connect to wifi, so had to use Internet in reception Hotel has key cards, they are a bit of a joke, everyday... More

A modern hotel which from the outside looks promising. Situated in a shabby area with large areas of wasteland in front of hotel. Although the hotel is probably 4 or 5 years old, the furnishings are tired. Rooms were clean. Staff generally unfriendly with some exceptions. A lovely SPA joins the hotel but even here the tiles surrounding the pool... More

We stayed at this hotel for one night in April while visiting family who live locally. Didnt really use many of the facilities so cannot comment on these from experience, but everything seemed to look good on the face of it. Pros - Great breakfast Buffet to cater for all sorts. - Very spacious and clean room and bathroom. Everything... More

we stayed for 3 nights friday to monday, We booked a junior suite for us and our 12 yr old son. on first arrival it was wow!! by the end of the first day and night it was more hmmm!! the hotel is very superficial, on first glance, spacious, airy, luxurious etc, then when you are actually there in the... More

I tried to book a day spa treat for myself and 3 friends for my friend's and my birthday. Despite several attempts to book the day, with promises by the reception staff to call me back 3 times, I came to the conclusion that they were not at all inclined to accept my efforts to spend money there!! More

I surprised my sister with a overnight stay at the Thalassia mainly for the spa but found a package that included a room and breakfast for next to nothing. We arrived to find extremely attentive staff- i had emailed ahead and mentioned that it was my sisters birthday treat. The reception staff arranged a room with an exterior view and... More

Very disappointing. I had read reviews on Trip Advisor before going - and just hoped they would be wrong. The Management REALLY needs to sort out the Breakfasts. The cooked meats and cheeses were changing colour, where they overlapped on the cooled tray - and looked very unpalatable - they had obviously been on the tray for far too long... More