We've just returned from the Fernau (4th visit) and cannot praise this hotel and its staff enough. During our stay my husband fell ill and Martin, the owner, personally accompanied us and waited at the doctors surgery before returning us to the hotel. Once recovered we had a fantastic time! The food was absolutely lovely with much variety. The staff... More

Although we enjoyed our holiday in Neustift in July, we were extremely disappointed with our room at the Fernau in the first week. It was small, dark and characterless. The furniture was old and scratched and the lighting very poor. Our bathroom had dated brown floor and wall tiles, it's window overlooked next door's balcony and the bath was short... More

Just had one weeks stay at fernau should have been two, servce first class , meals excellent and plentiful ,Frans the bar man a great guy cant do enough for you does not bother you is there when you need him , had many a shnapps with him . All the staff very friendly and helpfull specialy Susanne at reception... More

We spent the second week of our 2-centre Austrian holiday here in Neustift. Expecting the usual excellent standard of 4* Austrian hotels, we were disappointed to find ourselves in a small, cramped, dingy room with a 'minimalist' (size, that is!) bathroom/shower. The overwhelming impression was of dark brown and muddy yellow - and that included the bathroom, where fluorescent strip... More

Not as great as some of the reviews here. Reasonable food, limited wine list. Typical Austrian hotel: far too many courses, anything left over one night will be used the next. Rooms on road side are noisy, bathrooms old fashioned (shower went hot and cold, very difficult to adjust, bath plug leaked so no long hot baths). Good facilities -... More

We were here for 1 night. After looking at a couple of hotels, we think this is one of the better ones in Neustift. The Fernau is ~10mins walk from the village centre, which is good as it is quieter. We got a room facing the pool with great views of the Stubaier Alps. There is a fully functioning spa... More

We stayed for one week, experiencing heavy rain, new snow at higher levels on midsummer's day, and warm sunshine; true variety of weather, but consistently friendly, impeccable service from all hotel staff. Our room was on a corner, with a wrap around balcony, deep enough to be sheltered from rain etc, and relaxing chairs provided for contemplating the stunning view... More

Marvelous location in the Suibital 15 min walk from neustift town centre which has banks, super markets, chemist etc and the elf lift that takes you up to a stunning circular walk to karimalm. The hotel is unbelievably charming and the food exceptionally good including the free afternoon cakes. If you stay here another exceptional walk is via the punctual... More

We stayed at this hotel at the end of June. What a fabulous hotel. Our friends room wasn't what they wanted and the lady on reception went out of her way to find a room suitable for them! The food was fantastic, the staff couldn't do enough to please you! The views from the hotel are amazing! It was the... More