we stayed only one night in St. Elena and chose this hotel for our stay here. The staff (1 person) was VERY friendly and helpful. Took our clothes to wash them overnight, booked the next hotel in Manuel Antonio for us an organised a tour in St. Elena. The room was simple, but quiet and clean. The bed was to... More

I stayed two nights in this hotel and I am almost reluctant to give it a bad review as the staff were so kind and helpful to me. It is brilliantly located just off the main street and is beautifully set at the edge of the forest. However the problem is tha tthe rooms were very damp, the bedsheets too... More

Truly the worst place I've ever stayed. I've stayed in $10 hostels that were cleaner and better maintained than this one. Dirty rooms, dirty sheets, dirty bathrooms, broken furniture and awful service. You can tell that the ownership and management of this establishment do not care about the comfort or safety of their guests More

Quetzal Inn is tucked away but very close to town. It is family owned and run and very simple. There are computers with high speed internet in the small lobby and they made a great breakfast for us. And there were monkeys just outside! There are not TVs, no central heating/AC, no alarm clocks, finicky hot water and the bed... More

Having a reception of white faced monkeys and watching raccoons in the the surrounding forest, was the Quetzal inn the perfect place to stay. The rooms were large and clean, and the beds were comfortable. Standing on my veranda I was literally in the forest! The breakfast was delicious and the hotel was a 5 minute walk from town so... More

I stayed on Quetzal Inn and I has a new administration. Everything is Ok, the breakfast is including and it was good, the typical in Costa Rica. The women in the front desk speaks English well and we received a good treatment. More

This low-profile Tico family-run place is more conveniently located than the nearby Hotel Arco Iris, which is up a long hill. We got a room with a jungle-view balcony (totally worth it, considering the blandness of the non-balcony rooms IMO) for only $40/night, which was probably because the non-English-speaking housekeeper checked us in. Later visitors were told $50. Next-day laundry... More

We came into Costa Rica and took an interbus shuttle up to Monteverde with an idea of where we wanted to stay, assuming that since it was not the busy season there would be no problem. We did not get to stay where we initially thought we would be and set out with our backpacks to try and find something... More

When we arrived at Quetzal Inn, Pilar, the proprietress regarded us with a great deal of suspicion, even after she confirmed we had a reservation. The location was extremely convenient to downtown Santa Elena. The room, tho' very dark, was clean enough, but smelled musty and no one came in to make the beds or empty the garbage the whole... More