This was our first time in Austria. I booked the hotel direct and everything went smoothly. We received a very warm welcome when we arrived and had an escorted tour round the hotel and to our room. The room was very spacious with a large balcony overlooking the concert hall. The decor was very good and everything in the room... More

we are a group made up of three different families most of whom had stayed in Badhofgastein before. The first thing I would express is surprise that this hotel is rated as a 4 star. The rooms are adequate and clean. However the hotel lacks atmosphere and customer service. We were allocated a waitress for the week, we spent there... More

Have stayed in Austria hotels on Family ski ing trip for past 12 years and loved them, this one was the most unfriendly. It just lacks any kind of atmosphere and you feel like you are doing the hotel a favour being there. There is no stocked bar area to relax for a drink after your meal as you have... More

We booked the hotel for a week’s skiing. We booked with Directski. Com and everything went smoothly – less than 90 minutes from baggage reclaim to hotel check in. We had booked a suite for a good price. It was exceptionally large. The decor was bit tired and there were a few minor drawbacks ( a shower only , no... More

We stayed in this hotel for a week, the rooms are lousy. Quite dirty, the fridge has to be rented. Bathrobes have to be rented! The owners have never heard of clientservice neither being polite with your guests. The staf in the restaurant was very ok, nice and friendly hungarian people, but English and German...not too good. At 22.00 closing... More

Very nice hotel, we've stayed here a couple of times and found the rooms, food & location to be first class. The undergound link and free admission to the Alpentherme is an added bonus after a good days Skiing. The Hotel just has a nice feel and I would recommend a stay here. Looking forward to returning in the future. More

just arrived home from a fantastic weeks holiday, staff fantastic, very clean, great food. bus stop just outside or 10 min walk to main lift. Access to the alpentherme which was a fantastic experience More

Hotel is ideally located for short ski bus journey to main ski lift station, a two minute ride away. Access to the Alpentherme Spa is free to those staying at the hotel and well worth several visits, there are different areas such as family world with slides but also relaxation areas too, fabulous after a hard days skiing. You may... More

2nd time at this hotel. 3rd time at this resort. Skiing. food up to michelin standard. comfortable rooms. good beds. excellent staff (family run hotel) has good pool and spa facilities in its own right, but you get free entry via an underground passageway to the Alpentherme.....you will be impressed! good boot warm room. skibus 25 metres, or you can... More