I was not impressed. The welcome wasn't exactly warm or friendly, and didn't give directions on how to get to the room. Walking up to the room, a light in the corridor hanging off - not a good start. Got to the room, the door was open, from where it didn't close unless you pushed it. In the room, the... More

Oh dear! 2nd time I've stayed here and still has the same mould in the nets & curtains. Had to sleep with the window open as the mouldy smell overwhelmed me. No soap or towels, water or glasses in the room. No means of contacting reception without going downstairs to rectify anything. Breakfast was good but served in or on... More

Dirty, overpriced, scruffy and definitely seen better days. Our room had a broken window, small and cell-like! We asked to moved and our second room had really bad smell of damp traced to the bathroom apand extended to the curtains at the window having damp on, really disgusts for £70 a night.....and the next day the cutlery and crockery was... More

This place is full of contradictions. 3 mini bottles of shampoo in the bathroom, but no soap anywhere to be seen; expensive limestone tiling, but the towel rail has been pulled off the wall; the sofa bed which I retreated to half way through the night was considerably more comfortable than the supposedly double bed. No water glasses anywhere, nowhere... More

We had our wedding here in June 2011. It was so fantastic. The food was amazing, Laurie went out his way to help us, and all our friends and family were very impressed with the food and the value of the rooms. It made our day. It was such a great place to have our reception, and was such great... More

we have stayed in a few other Inn Keepers Lodges and this isn't as good. It isn't terrible but there's too many "little" things they need to improve. Check-in - Quick and painless, other than as it was right close to a speak pouring out loud music i couldn't hear everything the guy was saying. A check in is a... More

This inn flatters to deceive and I will not be returning... Bedrooms seem good however, even the basic channels are not available on the tv, not even BBC or ITV. Tea facilities (just earl grey, why?) One hand towel only. The check in was at the bar and we had to wait (although it was fairly busy). The dinner was... More

We stayed a Friday night, Its our 3rd visit in as many years. We had room number 8 ,a Double, very contempary style , super bathroom with a great shower, everything works . I was a little concerned that it would be noisy, Friday night and the outside terrace just below our room , but we slept like babies .... More

We live in America and my husband's family is in Godalming. Our visits to Godalming are usually a week ore more. Since we are accustomed to more space we like having our own place to stay. Everyone at Inn on the Lake has been nice and helpful. We were there when our daughter was on the bottle and they would... More