I am pasting an excerpt from a letter I forwarded to Royal Elite (parent company of Sandos), the resort itself, and Expedia.ca, during my stay. After only three days at the resort, I had enough issues to make a 4-page letter. The resort is nice, but I object to its five-star status which I suspect is self-awarded. My list of...
More
Dear guest,
In the name of Sandos San Blas we would like to thank you for taking your time and writing a review about your experience here with us.
We do sincerely respect your opinion about the hotel and we would like to apologise if our hotel did not make up your expectations. We would like you to know that...
More