I've been to this hotel on numerous occasions for business. This place is absolutely charming and full of character! The decor is old-world 19th century style. The staff is wonderful - they even remembered me after a few years I have not been there. The breakfast is by far the best breakfast I've had in any hotel, and dinner is...
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I believe that one of the reference points as to what makes a hotel great is continuity of high quality and empathetic staff. This is no more apparent than at Hotel de la Ville where one is made to feel at home immediately on arrival. Service is their trademark which together with a gloriously eclectic collection of antiques and objets...
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Dear Guest,
thank you for taking the time to post your valuable comments on Trip Advisor.
I was glad to read that you enjoyed your recent stay with us and you were pleased with the service and facilities at the hotel.
I hope we will have the pleasure of serving you again in the future, please do not hesitate to...
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Really nice, charming hotel filled with eccentric collections of antiques. Loved the decor which was a mix of French Empire and British style. Great location across from the park and few minutes walk to pedestrian old city center. Great attentive and helpful staff, very professional. we were upgraded a room category as a gift : ) The food in the...
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Dear Guest,
thank you for your kind words on your recent visit at Hotel de la Ville in Monza.
We are delighted to read that we met your expectations in so many areas. We strive on providing the highest level of service and it is very rewarding to know that our efforts are recognized and appreciated.
There is nothing more...
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This was the worse experience I have had in a long time.Despite the former reviews I found the reception staff rude dismissive unprofessional and consistently unhelpful. On arriving at the hotel I had to ask repeatedly for a map of the area and was appalled at the dismissive attitude when I had the audacity to request info about public transport...
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Dear Guest,
thank you for taking the time to report us your feedback and first of all, sorry for the terrible annoying experience.
On behalf of all the staff, we are extremely sorry that your visit was less than acceptable, leaving a poor impression of us.
As you could have noticed on TripAdvisor, we are accustomed to receive only very...
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My colleagues and I stayed at the Hotel de la Ville for 5 weeks on a prolonged business trip and could not have been more delighted! Not only was hotel beautifully decorated, but my room was extremely comfortable and spacious, and the location (across from the breathtaking Villa Reale) was perfect. But by far, the best part of our extended...
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Dear Guest
a special note of “Thanks” from all of us at Hotel de la Ville for your lovely comment that you had posted on Trip Advisor, there is nothing more valuable than a note from our satisfied guests.
I was delighted to read that we exceeded your expectation and I will be honored to share your feedback with the...
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hotel is great, great location, great food - i book it for most of my customers during their businness trips but all of them freak out when they have to pay a fortune for the internet connection!!! an hotel like de la ville in monza should have the free wireless......nowaday free wireless makes a big difference in service - especially...
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Dear Guest,
I was sorry to read from your comments and learn that we failed to meet your expectations with regards to our Wi-Fi Internet service.
Please accept my sincere apologies for the shortcomings you experienced.
Wireless high-speed internet service is available everywhere in the Hotel and is provided by Swisscom. Internet wi-fi connection is free of charge up to...
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We were looking for a Small Hotel but with an history, to welcome our new team flying over from Australia, US and Europe for a couple of days. We got on top the charm of a private residence. More than perfect ! A meeting room with its own business office and private lounge for the breaks, private dining-room for our...
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Dear Guest,
thank you for sharing your experience at the Hotel de la Ville and for your wondeful words of appreciation.
I am very pleased to learn how you enjoyed the hotel facilities in particular our Meeting facilities, we feel honored to have been able to assist you and your team.
Looking forward to welcoming you back soon, please do...
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We were travelling to Monza several times for business reason and during our stay in Hotel de la Ville the best part when we could have the best breakfast and dinner ever.
Great thanks to Roberto for suggesting wine and for the jokes and to Fabio for the excellent food.
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Dear Guest,
I would like to take this opportunity to express our thanks for your note that you have posted on TripAdvisor.
I am delighted that you enjoyed your Dinner & Breakfast experience and your stay with us.
It will be my pleasure to share your comments with Mr. Fabio Silva, our Executive Chef, Mr. Roberto Brioschi, our Restaurant Manager,...
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We organized a team event over 3 days in Hotel de la Ville in Monza. Not only the facilities were really adapted to what we needed, but the premised are beautiful, the service great (not to mention last minute changes that were easily handled by very professional and friendly staff). So thank you Orietta, Roberto, Riccardo, Antonio and everyone for...
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Dear Guest ,
I would like to thank you very much for your thoughtful note that you wrote on TripAdvisor regarding your last stay with us.
I am very pleased to learn how you enjoyed the hotel facilities and the service, sincerely we feel honored to have been able to assist you and your team.
It will be my pleasure...
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What a beginning to our December 2011 European Holiday. From the moment we arrived to our departure, everything was catered for. Opulent upgraded room, well appointed decor, excellent Resaurant and friendly, helpfull and very happpy staff.We will definitely stay here again. To the Management and Staff,thank you very much. Claudia
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