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Grand Resort Accommodation, Mahabaleshwar

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Woodlawn Road, behind Madhusagar, Mahabaleshwar 412806, India
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Grand Resort
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Ranked #2 of 34 Speciality lodging in Mahabaleshwar
3.0 of 5 stars 61 Reviews
24 traveller photos
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61 reviews from our community

    Trip type
Traveller rating
    7
    20
    17
    5
    12
Date Rating
Bangalore, India
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Terrible”
2 of 5 stars Reviewed 14 May 2013

Booked this hotel as a last minute choice and regretted the entire stay there. Pathetic cleanliness, poor maintanenece, and dis respectful staff. In short, NOT WORTH IT. go somewhere else and have some nice time

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Management response:
15 May 2013

Sir, You are requested to please provide us the details of your stay.We have checked our hotel register and no guest bearing your name has stayed during this whole month of May 2013.Only one guest from Bangalore has stayed with us in May 2013,but they had a grown up child while you had your honeymoon last December only. More

1 review
“Never book the standard rooms in grand resort .”
1 of 5 stars Reviewed 13 May 2013 via mobile

The rooms are near reception area and sport centre. I have booked through yatra.com . During booking they have not taken child's extra charges. When we reached hotel we checked in and after 2 hours manager told that we have to pay extra money for child 1800 for 2 nights. Now I can't move out be oz we already checked... More

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Management response:
15 May 2013

Dear Guest, Thank you for your recent stay at our resort. We are sorry to know that you did not enjoy your stay with us. As you booked through Yatra,I am sure while filing in the customer details you filled up the child detail accompanying you,as mentioned on their site.Therefore we were a liitle bit surprised that neither a accompanying... More

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“Review of Our Stay at Grand Resort”
4 of 5 stars Reviewed 6 May 2013

Dear Amit, This refers to your attached mail. As you are aware we are regular visitors to your resort--the reasons being--- --good natural ambience and plenty of space for the children to play and enjoy --good service ---good, well behaved staff who respond favourably to your reasonable requests .The entire team is good , both front end and the silient... More

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GrandResortmbl, General Manager at Grand Resort, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your kind comment here on Tripadvisor. We are pleased to know that we could make your stay very enjoyable. Every year we are partially upgrading our facilities and this will also happen within this year. Thank you for your valuable suggestions.About Washing the car.That service is available.If you tell our gardener,in his free time,he... More

Mumbai
1 review
1 helpful vote 1 helpful vote
“Grand central”
2 of 5 stars Reviewed 13 April 2013

This resort's locatin is good. Good environment. Ht water not available properly. Lot of spiders in rooms. Food not upto the mark. n wifi not working is the reason./ nt wth for money. changed room once for flush not working.

Was this review helpful? Yes 1

Review collected in partnership with Cleartrip

Management response:
24 April 2013

Dear Guest, Thank you! for taking out time to write your views about our resort.Some positive does come out from the feedback provided by the customer,whether its good or bad.I sincerely apologise for the inconvenience caused due to shifting of the room.On the day of your checkin,A guest had checked out of the same room after staying for three days... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lot of scope for improvement. Hotel managment very poor. Hotel amunities are not maintained at all. Daily reminder is required t”
3 of 5 stars Reviewed 5 March 2013 via mobile

Rooms amunities not maintained. Hot water facility for bath not maintained. Garden amunities are not maintained. swimming pool not clean. Hope it will improve in future. Hotel managment totally missing.

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Management response:
11 April 2013

We thank you for your comments and giving us a rating of 3/5.But there is some confusion.These comments are nearly same to the comments you have written about the hotel in Nasik.AT OUR PROPERTY YOU EXTENDED YOUR STAY BY ONE DAY!So, are the comments really meant for us? More

Pune
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Good Location & food, average rooms”
3 of 5 stars Reviewed 5 March 2013

The Hotel has a good location yet not too far from the main market. The greenary and the gardens are well maintained. However the house keeping of the rooms are not upto the mark. The bedshhets were repleced and the towels were clean, but the rooms had a bad maintenance in terms of cleanliness. The service was average. You can't... More

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Review collected in partnership with Cleartrip

Management response:
11 April 2013

Thank you for your comments and rating.We have addressed the issues raised by you and hope to have you back as a repeat guest.It would not be out of place to mention that we are the only resort who have installed individual Videocon DTH connection in each room and providing all your favourite channels your family and you see at... More

Mumbai
1 review
3 helpful votes 3 helpful votes
“mindblowing”
4 of 5 stars Reviewed 6 February 2013

extremely great.....perfect holiday.....lovely location.......in between lush green trees.....away from the crowded city......food was just perfect....my children had a gala time thr.....would love to visit again......worth the money spent...

Was this review helpful? Yes 3

Review collected in partnership with Cleartrip

Management response:
11 April 2013

Thank you! for your encouraging remarks and rating and taking out time to put in a good word.We are serving nearly ten to fifteen thousand guests every year and only a 20-30 take out time to give their feedback and out of that also only a few appreciate the genuine effort of our staff to give you a good holiday. More

dombivli
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“So many features; nil benefits”
3 of 5 stars Reviewed 28 January 2013

Awesumm location; very near to market; great surroundings; could have been the best resort in mahabaleshwar. They have all the necessary features- swimming pool; great play rooms; nice surrounding etc...all that u can expect a five star resort to offer. But reality is depressing................ Rooms are ill- maintained. Staff highly non- co-operative. Swimming pool ill maintained and dirty. Amenities around... More

Was this review helpful? Yes 3
Pune, India
2 reviews
4 helpful votes 4 helpful votes
“Good Place..”
4 of 5 stars Reviewed 26 January 2013

I was in grand resort in 2nd week of Jan 2013. Location is great..surrounded by forest. Mahabaleshwar's main market is less than 10 min on feet. Rooms are fantastic. service is good. Very quite Location. beds and bathrooms are clean. NOTE: 1. DO NOT BOOK FROM ANY 3rd party website like Yatra/cleartrip/etc. I booked from Yatra and i paid Rs... More

Was this review helpful? Yes 4
Mumbai
1 review
1 helpful vote 1 helpful vote
“Short outing in Mahableshwar”
4 of 5 stars Reviewed 21 January 2013

We had booked two bedrooms amongst five of us. We were allotted two big rooms large enough to accommodate something like eight people. Rooms and the bathrooms were clean. Linen is clean and comfortable. Room service is not very prompt but fairly ok. Location and inside facilties are good. Unfortunately there is no vantage point inside to overlook at the... More

Was this review helpful? Yes 1

Review collected in partnership with Cleartrip

 
 
Grand Resort
Grand Resort
3.0 of 5 stars 61 reviews
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Additional Information about Grand Resort

Also Known As:
Grand Hotel Mahabaleshwar
Grand Hotel
Grand Resort Mahabaleshwar
Address: Woodlawn Road, behind Madhusagar, Mahabaleshwar 412806, India
Phone Number:
Region: India > Maharashtra > Mahabaleshwar
Amenities:
Fitness Centre Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #2 of 34 Speciality lodging in Mahabaleshwar
Price range (per night): ₹ 2,815 - 4,857
Hotel Class:2.5 star (2.5*)
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