I feel perhaps a little disloyal in writing this as the staff were so friendly and helpful both on the phone and in person, however the poor old Grimstock is in dire need of being brought up to date! We made a last minute booking due to a relatively early flight from Birmingham and the Grimstock was only 4 miles... More

Hi there booked the Grimstock the night before attending the NEC today, the hotel itself is clean, tidy and rooms are more than adequate. What surprised us though in the current climate was how friendly, helpful and attentive the staff were. If you are missing service and want a welcoming night away with lovely food served in the restaurant (Table... More

I stayed at the hotel overnight for the first time on a business trip. It was a very pleasant stay. The dinner was a highlight. A small but very nice restaurant with excellent staff. The food was excellent - I had the Sea Bass - and a nice touch was the sorbet to cleanse the palette between dishes. Not something... More

Recently stayed here for a family wedding. Lovely staff and comfy bed - enough said! More

I'm speechless that they charge £75-£109 for the rooms and service which they provide. Based the facilities, the level of service, the condition of the room  and breakfast I'd say it was worth £55-£70 Where to start??! Firstly, the BEDROOM it has been preserved since the 1970s and very CHINTZY, SHABBY Nothing seems to have been updated since the 1970s... More

This hotel is one of the few that has not forgotten that guests are people and that everybody likes to be treated courteously. I also like to be welcomed with a friendly attitude, which is exactly what I got. It may not be the most modern hotel and some decoration is a little dated, but everything worked perfectly, it was... More

I stopped here in January as I needed to get to an event at the NEC. The location was excellent and easy to find just off the main road but far enough away for you not to hear it. Also it only about 5 minutes away from the NEC itself so ideal. The staff could not have been more helpful... More

We stayed here for 2 nights whilst exhibiting in a show at the NEC. The rooms are tired and in need of refurbishment. There was no proper shower, just a little shower head over the bath. I thought the restaurant was pricey for what it was. Unfortunately on night # 2 we (and most of the rest of the hotel)... More

Excellent hotel with personel touch, staff have attention to detail knocks spots of chains used to stay at best western lea marston which is 3rd division by comparison. More