The whole hotel needs a bit of detention to detail - the staff was friendly - but just did not see the massive cobwebs above the buffet area, or the dust on the shelfs........... i dont think anybody cares about the hotel More

The whole place looked like it had been a while since it had been decorated. The staff were nice and friendly, the food was ok, breakfast good. The spa pool and sauna were tiny but we had them to ourselves mostly so it was quite nice and relaxing. We did find a smashed glass in the corridor and there were... More

well where too start, arrived at the hotel and got sent to a room that already had people in it, went back too reception and the girl (lynsey) apologised and there was a confusion to do with (katherine) when we booked. finally got a room that looked as if i hadn't been cleaned for several years: toilet had urine on... More

After arriving on the 23RD December , Hungry , was greeted by the "GREAT NEWS" that no FOOD was available. We were informed that this was because of Arkwrights xmas party , not a great start.Let me quote from the Brook Hotel Book, "Traditional 3 course evening dinner with some musical entertainment...a cd player in the corner of the room... More

Excellent stay clean friendly and nice meal the menu was very limited without paying supplements and an extra £3.00 for chessboard per person was way to steep super breakfast for anybody who has not visited Matlock bath before princess Victoria for a drink Charles for fish and chips and streets of sweets for the best drink We have had that... More

We found this hotel by web search when looking for a location to spend New Years Eve.The pictures looked great. Like many old hotels the reality is quite different. There is much external decay to rendering and roofing. The insides are shabby and in need of general redecoration. THe upholstery in the bar areas neeeds to be replaced. in spite... More

We stayed for two nights during October half term. We booked it on laterooms for £150 per night. This is very expensive so we had high expectations given how cheap some large chain hotels can be; there a just none of them near here. The hotel is in a state of disrepair and reminded us of Fawlty Towers. As previous... More

This was our second stay at the New Bath Hotel. We booked in for a Christmas break as we were attending a gig at nearby Wirksworth on 23rd December so decided to extend our stay over Christmas. Our room was in the "add on" part of the hotel at the back. I'm not gonna lie, it has seen better days,... More

We stayed in the hotel with our local coach holiday company. The hotel was clean and tidy the decor in the bedroom did not match but that did not matter for a good night sleep. Enjoyed our evening meal and breakfast. All the staff were helpfull and polite would stay again. More