we had a horrible time at this hote! Staff seemed grumpy and were very rude. Rooms were never cleaned on time, we had to ask for clean towels and sheets to be changed throughout our stay. I will never recommend this place to any of my friends and family.

Stayed here recently for a wedding. Whilst the rooms were ok, the dining facilities left a lot to be desired. Not everyone wants buffets 3 times a day, but when we tried to book (yes the hotel insists you book the alternate restaurants) we were told that the beach bar and grill were unable to accommodate us - despite it... More

My wife and I attended a wedding at the Shangri-la recently but stayed at the Warwick after learning the resort catered more for families (we fall in the 50/60 age group) The wedding Chapel was some distance from the resort and everyone had to be bussed there. The chapel was small but lovely with a breathtaking view of the ocean... More

I have just read a couple of recent negative reviews about the fijian and I feel compelled to write a response to say how wrong these wowsers are. My husband and I - and our then 3 yr old daughter - had the best time ever when we stayed here for nine days in august last year. Absolutely delightful service,... More

We took a holiday to the Shangri-La as a family. We have two boys aged 2 and 4 and we really just needed a relaxing holiday. The Shangri-La suited us to a tee, but I can understand some negative reviews by people who didn't enjoy their stay as I believe this resort really caters for people who just want to... More

Went with Virgin Blue Holidays. Good value by comparison with other resorts. Excellent pick up and transfer from airport - airconditioned car just for us. Resort exactly as advertised. Lots of facilities, large footprint so you rarely met same people twice. Certainly a lot of walking, but our room was almost at the furthest point. Restaurants very good, spoilt only... More

About one hours drive from airport to an enchanted resort. Beautiful grounds, superb pools, and beaches and lagoon for snorkelling. Very friendly and efficient staff. We had a ground floor Ocean Wing room, quick access to a nearby cafe, and pool, and near tennis court (for dawn and dusk games - otherwise too hot). Yes it's a 5 min walk... More

This was our fifth visit to the Shangri-La's Fijian Resort to celebrate our 5th wedding anniversary (we got married here in 2007) and a birthday. I have read the recent negative reviews and can say that we didn't experience the issues that others have raised. For example: * Yes, there are kids here. However, there is an adults only pool... More

Were here 3 nites as part of package tour to South Pacific. Worst island resort we have ever used, in over 30 years of travel, hands down. Rooms were rotting, dirty, and unkept. Woke up stiff and sore in the mornings from the condensation and moisture in the room. Clean linens stacked on top of dirty ones each day, none... More