Perhaps some travellers should check their facts before making comments on a situation that they know nothing about. The family that they refer to in their scathing review were actually the innocent victims in this matter. Disgusting is the way the matter was handled by the resort itself including the breach of privacy in relation to guest information. Disturbing is... More

Old staff have become lazy, expect the tip on the last day of your stay. Not a cheap holiday for family's.Michael, the resort BIG manager he is also lazy, shows no respect to the Fijian staff, looks down on them, he thinks he's the better. And if you want a clean room each day, stay somewhere else. The place needs... More

If you would like to stay in the most friendliness resort in Fiji then you had better book at the Shangri-La's Fijian Resort, if would like not to want for anything then this is the place to stay. All of the staff are so good and friendly they just want to make you return to this resort, yes it might... More

We didn't end up staying here because I had an accident the day before we were due to fly out and broke a rib. I was going to travel anyway, but awoke at 3am on the morning of departure in terrible paind and simply too unwell to travel. One telephone call to the resort explaining why we would be unable... More

Just stayed 6 nights at the Shangri La and its difficult to find anything to fault. Even with the horrible weather and floods, the people were unbelievably accommodating and the resort was beautiful. We stayed in a lagoon view room and it was very clean and tidy. Housekeeping would come in every day and leave fresh flowers on the bed,... More

We've just come back from a week during the recent monsoon and flooding. Despite the weather we enjoyed the resort. The buildings and gardens are beautiful. The kids loved the bats, geckos hiding in the lights and the toads. We stayed in the Coral Wing so walked a long way for all our meals. Not a bad idea with the... More

There are so many issues with this resort it is hard to know where to start. First of all the resort has added additional accommodation over a period without increasing the facilities to cater for the extra guests. As a result the pools are overcrowded and noisy, there is often a long wait just to get seated at the restaurants... More

I have just returned from a week at the Shangri La in Fiji (got back to Australia 26/1/12). I'd done a fair bit of searching, including reading other reviews on tripadvisor before booking. I travelled with my wife and 3 children and we had a fantastic time. One thing I'll clarify from the other entries and advice I got from... More

We first went to the Fijian 40 years ago when it was new. It is still a lovely resort and a great place for children. However, we were disappointed with the clientele and their appalling lack of manners and their complaints. We would prefer a few more child-free areas. The Takali Pool is adults only but that didn't stop people... More