We arrived at the resort around 5pm and were checked straight in with no problems, our bags were taken to our room and on the way we were greeted with many friendly "Bula's". Each day we discovered a new part of the resort, the shell markets, Mini Golf, Walking Tracks through thick forest, there was so much exploring to do.... more

watch the food in the buffet,.....dinner is always a disaapointment , all other times its good,.............will be reguarly returning more

Our disappointment began the moment the car pulled in front of the reception area. It's a far cry from all the luxurious adjectives described on the Shangri-La website. The beach isn't pretty. The whole resort looks extremely jaded and in need of a complete refurbishment. We were shown our room and were immediately greeted with a power failure, which occurred... more

Just returned from Shangri-La Fijian after a 6 day holiday in Fiji. We are very pleased with the hotel especially the friendly staff. We stayed in a Superior Ocean View room with two double beds, big enough for our family of three. The exterior of the building looked a bit tired as some others have written, but the furniture and... more

Just got back from spending 7 days at the Shangri La Resort. My wife and our three children aged 13yrs 5 yrs and 3 yrs old had an awesome time. Loved the staff who made us feel at home with their warm welcome and friendly smiles. Not once did we complain about the staff because they all went out of... more

This was the biggest dissapointment from the moment we stepped into the entrance of Shangri la. We were greeted with waiting 1 hr before we could check in and had two people in the cue infront of us. We were then lead to an ocean view room that smelt like urine, the floor was so dirty and sticky, the shower... more

Hi Just returned from 10 nights.....and I have to say this was the best family holiday ever....I have worked in the Hospitality sector for 15 years, so I expect a great deal.....and we were never disappointed. The staff are amazing, very polite, relaxed, prompt and caring. The Ocean Family room was great for the five of us and was very... more

We returned last month from a wonderful family trip. Being an ex-flightie I am fussy about our holidays and we were not disappointed with our choice in hotel. The staff were exceptionally friendly and very polite (a few people these days could take a lesson from the Fijians!). Our family decided on an all inclusive package after being concerned about... more

BULA! This was a surprise treat for my two older children (11 & 7). I travelled on my own with the children and it was the most wonderful positive experience. We have just returned from 6 fabulous nights and were not ready to leave :( We arrived after 8pm due to a delayed flight from Brisbane, only to receive a... more