This hotel did not cater for the English - notices not writtent in English, no representatives notice board. All entertainment in Spanish plus no professional shows just the childrens animation team - quiz!!! hotel staff struggled to understand Englis - so obviously not frequented by theEnglish even thoughwe went thro T Cook - only English couple in the whole of... More

Extremely disappointed! We have been to Isla Canela 4x. Twice in Iberostar and once in Riu. Then this... Love the area for still being so Spanish but this hotel could put you off forever! Toilets were filthy. Dirty plates and cups not cleaned away for approx 2 hours sometimes from tables and chairs near pool area and bar. Rooms not... More

we stayed at this hotel as it was recommened as being extremley Spanish and quiet, a great family hotel!!!! The children's entertainment started at 22.30, and was loud and tacky. Our children were excluded from taking part in the "Kids Club", the staff were racist and would not serve any holiday makers unless they were Spanish - this applied not... More

I booked my holiday through Airtours, looking for somewhere that had a single room on the Algarve, as I didn't want to share with my parents!! The nearest we could get was the Costa de la Luz over the border in Spain. Hotel Playa Canela is a very impressive 4* hotel with large rooms, friendly staff and a fabulous pool... More