We had driven hundreds of miles and were exhausted. As soon as we pulled into town we picked the first place we saw, assuming they were all going to be the same. Big mistake. We picked the most worn out, stinkiest, oldest of the lot. There are several other facilities, newer and cleaner. This one is really bad. More

We stayed here on our way to Mt. Rushmore. This hotel was clean and the Internet worked fine. The height of the toilet is perfect for a midget–common issue at many hotels. The so called HOT Breakfast was just a waffle. Unless you heated your own syrup, the waffle got cold fast. No bacon, no sausage, no eggs (other than... More

A few years ago we stayed here, and had a very good experience. So, returning to this region we booked again, and this stay confirmed the previous review. Very good stay, good price/quality. I would still recommend this. More info about our vacations in the USA, you can find at our website: http://www.visit-usa.be More

The staff and rooms at this hotel are GREAT!! You can eat your breakfast inside or outside. The rooms were super clean! There is internet available and words can't express how well the Staff treat you. Fruit and cheese and crackers were available at the desk as soon as you arrive. They had a mailbox inside to mail postcards. They... More

We stayed here one night and it was fine. The room was clean and the bed was what is to be expected at a BW. The Wifi is horrible so I actually had to sit down stairs in the breakfast area and work. I would recommend a 2nd floor room. The breakfast is the morning is nice. Overall I would... More

Our hosts at the Best Western were great. Very helpful with our reservations, very friendly, and very helpful with all the kids and dogs during our visit to Hot Springs. Sixteen of us spent the weekend there and had a great time. The accommodations might not fit in the luxurious category, but they have everything a family group needs: an... More

Stayed Memorial weekend. Front desk businesslike, but would not say friendly. Nothing special about the room except noticed that the floor of the tub was dirty from accumulated footprints and the toilet bowl had the accumulated grime of not having a toilet brush used in it in a while. Minimal surface cleaning if any for additional days we stayed. Used... More

This is first time staying here, was welcomed by a very friendly person at the front desk! The room was great ... but what really set it apart from others ... the swiming area was actually warm enough to swim, the water was at perfect temp and most zazcuzzies ya don't want to get close to ... this one very... More

I was so disappointed after a long day of traveling in icy conditions to finally arrive in Hot Springs, find a place to stay and be greeted with the check-in clerk referring to our President as "Buckwheat". OK, so maybe she doesn't like him - FINE! But these types of racist comments on duty at any position where you work... More