I've waited to write this review, hoping for a resolution to the issues I experienced during my stay. It's now been more than 8 months since my stay in July of 2011. I've tried numerous times to contact the hotel by email, fax, and phone - none of which have been successful. So, I'm mailing my complaint to them and... More

I stayed here for about a month and half. Very average hotel, room service was ok, the rooms had old furniture and the most horrible is their wifi . I had to book cases with the support twice but still did not get a resolution till 2 weeks and then it started working fine. The pool was closed (it ws... More

The rooms were clean and renovated; I liked some of the decor. My room had a microwave, refrigerator, and flat screen tv. However, everything else needed work. The front desk staff was not friendly and failed to give the welcome spiel. The outdoor pool was in the front [parking lot] with an iron fence--tacky. The fitness center signs pointed in... More

I am staying right now... When we checked in we got three rooms for three nights. Two rooms was fine the last one still had people staying in it. They gave us another room and it was ok. The next day the lock on my door would not work and the guy at the front counter acted like we just... More

We planned a family mini vacation to KI. We arrived a the hotel at 1015 they did allow a late check in which was nice. When we got to our room the door jam was broken and there was no smoke detector. It had been torn off the wall real safe when you have children staying with you. Also we... More

We stayed here for 4 days and it was 4 days too long! The hotel was full and the AC didn't work in our room and leaked water on the carpeting so the whole room smelled very badly of mold. We asked to be moved but they were full and couldn't move us. We had to stay in this room... More

The hotel overall was ok. I am not sure if I would actually stay there again just because of the noise in the hotel itself. The walls were paper thin and you could hear everything in the room next door to you and and also any noise in the hall. However, the beds in the hotel were extremely comfortable. If... More

We stayed in this hotel as part of a high school soccer team pre-season tournament. When we checked in at 6:00 pm we discovered the bathroom in our room had not been cleaned so we were assigned to the last available room. The new room was exactly one floor below the room of one group of our team's soccer players.... More

This hotel looks old from the outside, but has been completely renovated on the inside. The outdoor pool was a nice size, and was clean. My husband and son enjoyed the belgian waffles for breakfast (you make your own) - they also served apple and orange juice, sausage patties, bagels, and cereal. The room was very nice - but more... More