We stayed at this hotel Sat., Nov. 12 just for one night. A friend and I were meeting up for a girls weekend of shopping and all the usual hotels we go to were booked up with Bengals and Steelers fans. Everything was clean. I don't know if they were short-staffed unexpectedly or what, but several times when I went... More

We just stayed at this hotel mid July for 3 nights. I had read the reviews about bed bugs but was still going to see for myself. We did NOT have any problems with bed bugs or anything or anyone else. The staff was very friendly and accomidating. I found the hotel to be clean and the breakfast in the... More

I stayed at this hotel (my first time here) around July 1, 2011. When I arrived I immediately checked my bed for bugs. I did find a bug in the bedding - the first time in probably twenty hotel stays in which I've been checking. I asked to be moved to another room. In the second room, I checked again... More

Had a 8 day stay here in the middle of June as part of a group with my company, I found the hotel to be very clean and had all the facilities I needed during my stay. Gym is small but adequate, can get busy at peak times. Continental breakfast good, It had some cooked items like bacon and eggs... More

The title says it all! Our family traveled to Cincinnati for a wedding. My son went to sleep on the sleeper sofa and was sleeping about an hour when someone turned on the light and saw bed bugs around his head, on the pillow and near his mouth. As you can imagine everyone got upset because it is totally disgusting!!... More

Stay was good and we didn't experience any issues. Kids enjoyed the pool. They said water was cold but it didn't seem to phase them. Place has breakfast. Not bad. Had eggs bacon waffles cereal fruit toast bagels. You know the drill. I don't recall there being restaurants within walking distance but I know there are several within driving distance.... More

This hotel was a great spot for our group to stay for a sporting event at the Landmark Sports Complex about three miles away. We were far enough away from the hustle and bustle of the other teams that we were able to enjoy each other throughout the hotel but close enough to the complex to go back and forth... More

I stayed here for one night on a business trip. When I checked into the room, my key didn't work. That wouldn't itself be an issue, but when I went back downstairs, the sole person on duty actually gave ME a hard time for the inoperative key. So then I go back upstairs and the key doesn't work AGAIN! Same... More

I recently stayed at this hotel for a family reunion. I planned everything online with the assistance of the manager. The manager was wonderful - she made sure that all my needs were met. The customer service is outstanding from the head manager to the front desk staff to the housekeepers. The hotel looks exactly like the the online pictures.... More