I tried this hotel when my booking for the Riverwalk Hotel and Casino was "lost" as a large conference was scheduled.
The hotel has a few misses. The room was freezing when I arrived and I waited a couple of hours before the room was warm. The outside temperature was about 30 degrees.
The hallway smells like "road kill" and...
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Hallways smelled like a fast food grease pit. Rooms were clean but bathroom dated. Staff pretty friendly. Pool was way too chlorinated...nephew was beet red after just a few minutes.
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I got a coupon for $19.99 room and it is def worth that esp when you can win in the casino, which I did. I really like the fact that the hotel is just a short walk to the casino and is covered. There is a nice indoor pool, and the small deli in the front of the casino is...
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We 're definitely coming back. I knew we were WAY in our comfort zone when we got up and didn't want to leave. The staff was 5 star and there are too many ways to spell fun at this facility. Thank You!
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Good Morning,
We are very pleased you enjoyed your stay with us, and even more pleased that you thought highly enough to recognize our staff. We strive to make everyone feel like they are at their home away from home.
Thank you for staying with us and hope to see you soon!
Sincerely
Jo Ann McPhaul General Manager
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We had a terrific experience at this hotel! The staff is very friendly and helpful. Our room had a nice view overlooking the Mississippi river. The rooms were very comfortable and clean. I would definetly recommed this hotel and we are planning to stay here each time we visit the area!
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This is a rare casino hotel that will accept pets!! Nothing fancy, but clean and comfortable. The gaming was great-it's been a long time since we had that much fun at the slots. Great bonus rounds and ended up a winner by far. Plenty of room to walk the dog with view of the River. Very pleasant staff.
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Very very nice clean rooms. The hotel staff was wonderful! We usually stay at a "different location" and was a little concerned, but this was very nice! I would definetly recommend this hotel and plan to stay again in the future! Wish our luck gambling in the casino paid off as good as the gamble on staying at this hotel!!!
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Clean hotel and staff is nice but this is not a place for the kiddos. Although the hotel is directly next to the Mississippi river, there is not path to walk on. The hotel is not set up "engage" the landscape at all. that is the way casinos are I suppose.
The hotel is basically a place for people who...
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Sheets werent washed, pubic hair all in sheets. filthy hotel ! I got a full refund.
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Good Morning,
I first would like to apologize for the room condition and was glad to hear that the clerk took care of the charges. Please let me know what room you were in so I can investigate further and see what housekeeper had the room to correct the issue so it does not happen again.
Again, thank you for...
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Great hotel with great service and clean rooms.great view of the river and casino next door.great value for the money.
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