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All 83 Honolulu hotels »

Castle Waikiki Grand Hotel

2.5 of 5
134 Kapahulu Avenue, Honolulu, Oahu, HI 96815
Hotel amenities
Ranked #75 of 83 hotels in Honolulu
3.5 of 5 stars 113 Reviews
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113 reviews from our community

    Trip type
Traveller rating
    24
    36
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Date Rating
John C
Jessup, Maryland
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012

From check-in to checkout, the staff was outstanding. The television remote control was missing from my room when I checked in, and all of the staff members went out of their way to locate a suitable remote control for a flat panel television that seemed to be missing its brand name and model. One of the staff made a special... More

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Vikimor
Montreal, Canada
Contributor
13 reviews
4 helpful votes
3 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

Check out their website www.myhawaiibeachfront.com click on Oahu, this suite is Waikiki Le Ale A. As the website indicates, the views from the outside deck are spectacular. The suite is small, but perfect for a couple - you can squeeze in a small child, but no more. The kitchen was recently renovated and the large lunch counter was great. 2... More

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lasvegaskarie
Las Vegas, Nevada
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 28 December 2011

Waikiki Grand is excellent when it comes to location and affordability! I was pleased with the views and location. The hotel itself has private owners per unit. Our unit was cozy and charming with it's decor and trim including the crown molding and fixtures. The owner did a great job providing us with everything from towels to cooler and boogie... More

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MarkLaurence
Brisbane, Australia
Senior Contributor
49 reviews
38 helpful votes
2 of 5 stars Reviewed 21 December 2011

I have stayed at the Waikiki Grand before but this time I found the place lacking in ways where it simply shouldn't be. This is a hotel on the more budget end of the scale so I don't expect the standards of a hotel like the Moana Surfrider. However, I found the staff here surly, unaccommodating and lazy. Both the... More

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Waikiki-Grand-Hotel, Manager at Castle Waikiki Grand Hotel, responded to this review
29 December 2011

Thank you for sharing your experience with the Waikiki Grand Hotel and for providing an opportunity to address your concerns. Please accept our apologies for the inconveniences experienced. Aloha & Mahalo More

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guysteve98
Victoria, B.C.
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I cannot understand some of the negative comments. This was my fifth trip to Honolulu, & the first time I have stayed at the Waikiki Grand Hotel, & I will definitely stay here again. I spent 13 nights in Room 516, which was booked through the hotel pool. This is a condo hotel, & some rooms are booked through individual... More

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Jazznhanoi2010
Queensland
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 18 November 2011
2
people found this review helpful

I stayed at Caste Waikiki Grand in October 2011 and want to thank all of those dubious reviews. It was a fabulous hidden treasure among affordable hotels and if it wasn't for the cowards writing nasty things on this site i may not have got the room i did on level 9. Anyway this was my first trip to Hawaii,... More

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none ya b
Antioch, California
Contributor
12 reviews
2 of 5 stars Reviewed 12 November 2011

Getting to the room as soon as I opened the door it smelled like smoke and a homeless person. Not trying to be mean, but that is what best describes the smell. There were six blinds missing from the window mind you this place has been booked since late Feb. early March, and it wasn't until late Oct. until I... More

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Jason_Hanzawa, Manager at Castle Waikiki Grand Hotel, responded to this review
16 November 2011

Thank you for your comments. I am sorry your perceptions of our property is not in your favor. Being eco friendly, housekeeping service is every third or fourth day dependent on the length of stay. Unfortunately, we have no control of the common areas on the property as this is a condominium/hotel. We hope you are able to visit our... More

SeaGold168
Los Angeles, California, United States
1 review
4 of 5 stars Reviewed 27 October 2011

This is a slight revision from my previous review. I wanted to word it a bit differently. To start, the Castle Waikiki Grand isn't a traditional hotel. The studios, one + bedrooms, and suites are privately owned condominiums. At least most of them are anyway. The decor, the appliances, and the furnishings in the rooms are the sole responsibility of... More

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jojowego
Jacksonville, Florida
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 30 September 2011

I am very surprised at the amount of negative reviews of the Waikiki Grand Hotel, as I stayed there for a week and had a great room on the 6th floor with TWO private lanais. One that overlooked Waikiki Beach and the beautiful Pacific Ocean on my right, and another separate lanai which had incredible views of Diamond head volcano... More

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E K
Seattle, Washington
1 review
1 of 5 stars Reviewed 17 August 2011

By far the worst stay I have experienced in Hawaii. I could have stayed down the beach for the same rate and been treated like a guest in a hotel. Stayed 5 nights and they never made the room up once and had to argue the last evening for 5 minutes with a security guard for shampoo and soap for... More

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Jason_Hanzawa, Manager at Castle Waikiki Grand Hotel, responded to this review
18 August 2011

Thank you for your comments. Our staff is great in greeting guests and I'm sorry this was not in your favor. We are an eco friendly property and provide housekeeping service on the 3rd or 4th day unless otherwise requested. I would like to apologize for the deficiencies you have experienced and the unfavorable perception of our facilities. Fortunately, the... More

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