My family and I just returned from a two night stay at this property. I've stayed here several times before but never again. Check in was smooth and the manager on duty was polite. Our room was a suite with fridge, microwave, living area divided from sleeping area with two queen beds. The first thing we noticed was that the... more

Quaility Inn & Suites American Fork, UT 84003. This was the NASTIEST hotel I have ever been in. I had a reservation and it was to late to cancel, and very late at night when we arrived so we toughed it out. It didn't feel safe to go along with the filth. The floors were nasty, the elevator was nasty.... more

Found this on tripadvisor...should've paid closer attention to reviews, so I hope you do! this place is nasty...it is old & they don't maintain it. The pool seemed clean, but the ceilings & metal door frames were falling apart with rust & age. The laundry had 1 washer 1 dryer...dryer didn't dry. Fortunately front desk was courteous & gave me... more

This was our fourth stay with this hotel in the past six months, but this is the first time we've ever had a problem. We have always stayed on the second floor on the three previous stays, the rooms were always nice and clean. This time we were on the first floor. The room wasn't "dirty" but it didn't feel... more

The good: The room was fairly spacious and looked nice The front staff were fine The breakfast was pretty good for a low end hotel - it wasn't fantastic but at least it wasn't someone that ran to Costco for the morning - it was a couple of steps up from that. The bed was reasonably comfortable. The bad: The... more

This was a pretty old, run down hotel, but it was clean and the room we had was huge and cheap. The service was good and it is in an excellent location just off the freeway. The hot tub was broken the first night and the roof of the pool looked like it was going to collapse but we had... more

We were in town for a funeral, was a little nervous because of prior reviews, but found the place nice and the front desk staff were great. Our room was clean, the breakfast was good, and our housekeeper knew we were there for a funeral and asked if we needed extra time in the room. We were very pleased. more

we had a good stay, they must have had a bad run for awhile due to the other reviews, but we had nothing to complain about. The breakfast was great, I did notice that the pool room itself was being repainted, but the water was perfect, and the staff went out of their way to let us know if the... more

Filthy.. disgusting... and the help was NO help. First room: bathroom not cleaned. Second room: hair in one bed on the pillows and dirty kleenex between the sheets in second bed. Floors filty and not vacuumed. Small blood spots on blanket and bloody fingerprint on wall next to light switch. It took 45 minutes for the surly desk attendees to... more