We stayed at the Hyatt for one night as we had tickets to a Flyers/Sabres game. We were pleasantly surprised by the convenient location to the public transportation, the Chickowwa nightlife, and the great staff. They upgraded our room and treated us like royalty. We arrived early and the room wasn't ready. The staff took our cell number and called... more

The Hyatt in Downtown Buffalo is okay. Overall the rooms are clean and they were all recently renovated. They have nice beds and TVs and are quite comfortable. The staff is friendly and the food in the restaurant/bar is decent. I think that there are probably nicer hotels you could stay in, but for the price the Hyatt is good.... more

As a Buffalo native, I knew what I was getting in the area where this hotel is. Yes, it is an old city, and it's not pretty at the ground level (although there is some beautiful architecture if you look up). But if you're in Buffalo and downtown is where you need to be, this Hyatt is great. And, if... more

Let me say, first of all, that it is a nice hotel that has large, beautiful rooms. It is also very conveniently connected to the convention center. That makes for a nice stay. I had no problems while I was there. My colleagues, however, did have problems, and when they were asked about their stay, they mentioned that their room... more

This is an absolutely great hotel...service is great, and the rooms are great. However, two things go against this hotel. 1) It is in Downtown Buffalo and the immediate area is not too nice...lots of closed stores and scary people on the street. 2) the room rates are way too high for this area. Another problem was "where to eat."... more

A couple of notes: Yes, downtown Buffalo is sketchy. Yes, the outside of the hotel has seen better days. But inside, the hotel is gorgeous, clean, and well-appointed. (I was particularly taken with the carpets.) The staff is friendly and the rooms are comfortable. It's also close enough to the club-hopping part of town that I could walk it in... more

First off, I can't remember the last time I came across so many helpful and friendly staff in a hotel. Seriously, they were outgoing, polite, attentive, and helpful....what more can you ask? The room was clean and very comfortable. I was on the 15th floor which was "VIP" though I am not sure why, unless it's because I did something... more

The hotel is an excellent establishment. I was upgraded to suites without even asking for it. more

Let me begin with the obvious. Hard times have fallen on downtown Buffalo. And, unfortunately, this property is smack dab in the heart of bleak city. Look out any window--from your room to the hotel lobby--and you will see boarded up storefronts, homeless folks and, in general a rough crowd. None of that is the hotel's fault. They were part... more