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Hyatt Regency Buffalo


Hotel class 3.0 of 5
Two Fountain Plaza, Buffalo, NY 14202
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Reviews you can trust

59% Do not recommend
3.0 of 5 stars 129 reviews
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By trip type
All (129)
[ Date ] [ Rating ]
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3 of 5 stars
Binghamton, NY
17 Nov 2009 | Trip type: Couples New

We have stayed at the Hyatt Regency previously when we have attended Buffalo Sabres hockey games. The hotel is right next to the rail line that takes you down to the game making it convenient for that. As stated in other posts, parking is not free at the hotel, We parked diagonally across from the hotel and paid $5 for... more

Management response from
HRBGM, General Manager

.Thank you for the feedback that you provided on your recent stay at our property! We are happy that you enjoyed your stay at our newly renovated property! As it relates to the surrounding area, we continue to work closely with Buffalo Place and the local authorities to ensure that visitors to Buffalo experience a safe and clean downtown community....

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5 of 5 stars
New Jersey
13 Nov 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Hyatt for one night as we had tickets to a Flyers/Sabres game. We were pleasantly surprised by the convenient location to the public transportation, the Chickowwa nightlife, and the great staff. They upgraded our room and treated us like royalty. We arrived early and the room wasn't ready. The staff took our cell number and called... more

Management response from
HRBGM, General Manager

Thank you for your recent response! We are glad that you enjoyed your recent stay at our newly renovated property. We look forward to your next visit to Western new York.

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3 of 5 stars
kristinawhite10
12 Nov 2009 | Trip type: Business
1/1 found this review helpful

The Hyatt in Downtown Buffalo is okay. Overall the rooms are clean and they were all recently renovated. They have nice beds and TVs and are quite comfortable. The staff is friendly and the food in the restaurant/bar is decent. I think that there are probably nicer hotels you could stay in, but for the price the Hyatt is good.... more

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4 of 5 stars
Washington DC, District of Columbia
10 Nov 2009 | Trip type: Couples
1/1 found this review helpful

As a Buffalo native, I knew what I was getting in the area where this hotel is. Yes, it is an old city, and it's not pretty at the ground level (although there is some beautiful architecture if you look up). But if you're in Buffalo and downtown is where you need to be, this Hyatt is great. And, if... more

Management response from
HRBGM, General Manager

Thank you for your feedback! We are glad that you enjoyed our newly renovated property and look forward to your next trip to Western New York.

Not worth it
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3 of 5 stars
WNY, USA
26 Oct 2009 | Trip type: Business
1/1 found this review helpful

Let me say, first of all, that it is a nice hotel that has large, beautiful rooms. It is also very conveniently connected to the convention center. That makes for a nice stay. I had no problems while I was there. My colleagues, however, did have problems, and when they were asked about their stay, they mentioned that their room... more

Management response from
HRBGM, General Manager

Thank you for providing us with feedback on your recent stay! We are glad that you enjoyed our newly renovated guest rooms and the close proximity to the convention center. As it relates to the pricing, it sounds like your room was booked at a convention rate that was determined by your group's meeting planner. As it relates to value...

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5 of 5 stars
La Canada, California
21 Oct 2009 | Trip type: Solo travel
0/1 found this review helpful

This is an absolutely great hotel...service is great, and the rooms are great. However, two things go against this hotel. 1) It is in Downtown Buffalo and the immediate area is not too nice...lots of closed stores and scary people on the street. 2) the room rates are way too high for this area. Another problem was "where to eat."... more

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4 of 5 stars
New York City, NY
13 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

A couple of notes: Yes, downtown Buffalo is sketchy. Yes, the outside of the hotel has seen better days. But inside, the hotel is gorgeous, clean, and well-appointed. (I was particularly taken with the carpets.) The staff is friendly and the rooms are comfortable. It's also close enough to the club-hopping part of town that I could walk it in... more

Management response from
HRBGM, General Manager

Thank you for your feedback! We are very proud of our newly renovated hotel property as well as the service that our outstanding associates provide to each of our guests! We look forward to your next visit!

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4 of 5 stars
Southern VT
10 Oct 2009 | Trip type: Business, Solo travel

First off, I can't remember the last time I came across so many helpful and friendly staff in a hotel. Seriously, they were outgoing, polite, attentive, and helpful....what more can you ask? The room was clean and very comfortable. I was on the 15th floor which was "VIP" though I am not sure why, unless it's because I did something... more

Management response from
HRBGM, General Manager

Thank you for your feedbacK! We are glad the you enjoyed our newly renovated property and look forward to your next visit!

Excellent
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5 of 5 stars
edison
8 Oct 2009 | Trip type: Family
0/1 found this review helpful

The hotel is an excellent establishment. I was upgraded to suites without even asking for it. more

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2 of 5 stars
Camden, Maine
23 Sep 2009 | Trip type: Business

Let me begin with the obvious. Hard times have fallen on downtown Buffalo. And, unfortunately, this property is smack dab in the heart of bleak city. Look out any window--from your room to the hotel lobby--and you will see boarded up storefronts, homeless folks and, in general a rough crowd. None of that is the hotel's fault. They were part... more

Management response from
HRBGM, General Manager

Thank you for the feedback that you provided on your recent stay. We are disappointed that your experience of the downtown area was less than favorable and we will continue to work closely with the city to improve Buffalo's image. As it relates to the extra charges that you stated are expected to be complimentary, our philosophy is to only...

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Hyatt Regency Buffalo Also Known As

  • Buffalo Hyatt Regency
  • Hyatt Buffalo
  • Buffalo Hyatt
Address: Two Fountain Plaza, Buffalo, NY 14202
Hotels in Buffalo Hyatt Regency Buffalo
3.0/5.0
129