The staff at this Quality Inn was impressive. I'm used to motel staff being bored and inattentive, but the folks here were quite friendly and helpful. Moreover, the staff for the hot breakfast was more active than any I've seen before. There were two of them each day keeping things going, swapping out the coffee the instant the thermos went... More

Stayed in Flagstaff at the other Quality Inn and was awake all night with the trains. This was a so much better location. Overall stay was okay but nothing special. More

We usually like to travel with this group of hotels as they are consistently clean and well-kept up. This location was closer to average than outstanding, but since traveling with two teenagers makes it critical to cut costs where you can and that "breakfast included" part really helps. But this was the worst breakfast we've encountered in this chain. My... More

This hotel was my worst experience ever! It should be called Super Cheap Quality Inn. When we arrived in Flagstaff, we found out that every hotel was full, except for this Quality Inn and I quickly found out why. I should have known that something was up when I first walked in and it smelled like sewage. Also, they have... More

I've stayed here several times over the past years, my kids went to NAU and we often stayed here when visiting. This trip, though, I noticed that the hotel has really gone downhill. The carpet was quite dirty, and the exterior door was taped open so anybody could come in even if they did not have a key. I wrote... More

We actually stayed there last summer, so we knew we would return because we liked it last summer. The check-in staff were very courteous and welcomed me back. The room was nice, clean, and comfortable, and WiFi was available. Breakfast in the morning was prepared by an in-house staff. It included scrambled eggs and sausage, yogurt, and almost anything else... More

The location is great, just off the highway and so is the breakfast, but the rooms and common areas are in need of updating. The carpets are very worn and the beds could use replacement as well. More

The entrance is hard to find...it's right beside a gas station. I missed it a couple of times even after I knew where it was. The walls are sort of thin...after we went to bed there was either an argument in the room next door or their tv was on really loud. Breakfast arrangement is strange. Food is set out... More

First, there is no elevator. The entrance is VERY hard to find. I missed it twice. It's right beside the gas station, and doesn't really look like an entrance. The front desk people were friendly and helpful with directions for a good place to eat dinner. The walls are very thin. After we went to bed, it sounded like a... More