Doubletree by Hilton Hotel Murfreesboro (Murfreesboro) - Hotel reviews, photos, rates

thiefneck

ten mile, tn

Senior Reviewer

8 reviews

Reviews in 7 cities

2 helpful votes

“perfect getaway- no internet”

Reviewed 17 May 2012

While the hotel is fine if you need wireless internet stay somewhere else. Their POS wireless just doesn't cut it! Thank goodness my phone acts as a wireless hotspot so I can get some work done and post this review. More

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Thank you for sharing information from your recent stay! I know it helps other travelers, but it is also beneficial to the hotel to make needed changes, upgrades, etc. Believe me, you have not been the only guest that has expressed frustration with our internet services. As occupancy goes up, internet availability goes down. We have been working with Comcast... More

beachbear8

Chattanooga, Tennessee

Senior Reviewer

9 reviews

Reviews in 2 cities

7 helpful votes

“Desparately needs a remodel”

Reviewed 5 May 2012

Stayed at this hotel overnight May 04,2012. This was probably the nicest hotel in the area, a long time ago. This hotel really needs a remodel. Our room had a stinch of smoke and cleaning supplies. The bed was poorly made up. The dust ruffle was way too short. The paint was chipped, wallpaper peeling, mirror in bathroom cracked, water... More

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Thank you for taking the time to provide comments from your stay. Please know that I will be sharing them with our ownership as well as utilizing them when we schedule our next renovation. We are in the process of installing new bed skirts in all of our guest rooms and we have other projects scheduled in the near future... More

Sarasota-Gal

Sarasota, Florida

Senior Reviewer

10 reviews

Reviews in 8 cities

2 helpful votes

“Excellent Stay”

Reviewed 26 April 2012

Very clean property in and out. Tonya is one of the friendliest & efficient persons we have ever dealt with checking in on our roadtrips in one of the nicest hotels there is. Room was large with great lighting. Big bathroom had lots of counterspace + a rain showerhead = nice! Fanatics Restaurant has pretty tasty food & a great... More

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nncbubblegum

Jefferson City, TN

Senior Reviewer

6 reviews

Reviews in 3 cities

“Great deal”

Reviewed 21 April 2012

$80 per night was great deal, we thought, compare to what we checked in the area. We ate at the sports bar in the hotel and it was good as well. Room was clean. Bed was comfortable. We would stay there again. More

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I appreciate your positive comments! Thank you for choosing the DoubleTree by Hilton Murfreesboro and we hope to see you again soon. Sandra Miller General Manager More

mcpamjj

Athens, TN

Reviewer

4 reviews

Reviews in 4 cities

1 helpful vote

“Comfortable large rooms”

Reviewed 4 March 2012

We had no problems here! Large room with kitchenette. Very comfortable bed and clean linens. Quiet hallways even though there were lots of teenagers around for soccer and band competitions. We would definitely stay here again. More

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Thank you for taking the time to share your experience as a guest at our hotel! I was very pleased to read how happy you were with our rooms. More

teenie022

Nashville

Reviewer

4 reviews

Reviews in 3 cities

2 helpful votes

“Good, but lacking in customer service”

Reviewed 20 February 2012

I have stayed at this location several times over the years. It use to be a Garden Plaza. Check in time took over 10 minutes. There was one lady in front of me and it took 10 minutes to tell her that her room wasn't ready. I was there on business and my office called ahead for an early check... More

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Thank you for taking the time to share your experience as a guest at our hotel and for providing such great details! I will be able to use your comments as a training tool with our front desk, housekeeping and restaurant teams. We value our guest's opinions and do utilize them to make improvements when necessary. If you have further... More

Jared B

Davie, Florida

1 review

“Do Not Stay Here”

Reviewed 29 December 2011

I had the unfortunate experience of having my car broken into at this hotel. They have cameras but they do not cover the parking lot. The staff missed cleaning the room two days. This is an older hotel. Stay at the Embassy or Hampton they are must nicer hotels More

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ajax13

Raleigh, North Carolina

Contributor

16 reviews

Reviews in 8 cities

5 helpful votes

“Housekeeping?”

Reviewed 14 November 2011

1

person found this review helpful

I stayed at this hotel about 10 days ago. I was going into town for a business trip but my wife was able to come along and so we booked this hotel. We had previously stayed at a competitor's hotel in the area (it was very nice, but wanted to try to this one because it was about 20 bucks... More

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Thank you for sharing your comments - I must have missed your survey response through Hilton and I apologize for not contacting you sooner. I have printed your TripAdvisor posting to show to our team in an effort to show them how important communication and follow up is to our guests. I appreciate the detail you provided! I hope that... More

lkbower

Maryville, Tennessee

2 reviews

Reviews in 2 cities

“Good hotel for the value”

Reviewed 30 October 2011

Stayed here on a business trip. The hotel has improved over the years. Staff was helpful with anything needed. More

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Thank you for taking the time to share comments from your stay! The hotel appreciates our guest's input! We hope to see you again soon. Sandra Miller General Manager More

TenDiva

Jackson, Tennessee

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“A Good Place to Stay”

Reviewed 24 October 2011

This hotel (a former Garden Plaza) is still a nice place, although the bathrooms are quite small, the shower head hangs quite low, and other little things need updating to compete with newer hotels. I definitely don't see this as a $100 a night hotel, but the staff was friendly and helpful. The water pressure in the rain-type shower head... More

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You are the 2nd guest to comment on the great water pressure! I am glad our staff took good care of you and that you enjoyed our Executive Level! Sandra Miller General Manager More