Upon entering the room the door was hanging from the top hing and I had to ram it shut. I notified my guest to be sure it wasn't left ajar for intruders. We then poured a glass of wine and sat down, her on the bed and I in the chair. From the chair I noticed a spot on the... More

Stayed here as close to the eye clinic. Outside of hotel is certainly not that good but the rooms were adequate and I thought they were very clean and roomy. I'm very surprised that someone would even mention bedbugs as that's a low blow and I certainly thought our room was exceptionally clean as was the rest of the facility.... More

Hotel needs updated. Rooms are clean, but they smell bad. They have a nice fridge and microwave in the rooms. They serve an OK free hot breakfast every morning. Staff may be considered a little unproffessional, but I think that is good, they treat you like friends. Unfortunately, the choices are limited in thisn city, either high price or junky.... More

I booked this hotel as a "top secret deal" It was advertised as a three star hotel. I would struggle to call this a two star hotel. After realizing that we were staying here, I checked the bed bug registrey and they are on it. The staff wasn't overly accomodating and the facility made me feel suspicious. It appears as... More

This hotel is just ok. Needs to be spiffed up a bit. FOX is blacked out? for some reason so no Game 3 for us. Breakfast, if that's what you call it was abysmal! How can you mess up breakfast? Cold potatoes, rotten eggs, and strange tasting bacon will do it! Forget the free voucher and head for Dunkin Donuts. More

We arrived late and tired into Scranton and checked in to the hotel. The room was ok, if a little outdated - clean and a good size. Great nights sleep was had, anyway. The special thing about the hotel however, was Krystal who was working the front desk that night. She was extremely helpful and courteous. She made a special... More

This hotel was booked though my company travel so I didn't have much choice. We arrived at the airport believing this hotel had a shuttle (this may have been a miscommunication with my travel department and hotel). Well taxi ride to airport to hotel was $34, then from hotel back to airport was $49. Used two different taxi services. Meter... More

Jacuzzi out of order, treadmill out of order, elevator out of order, stair railing dangling, ice machine out of order, dysfunctional toilet, indifferent check-in staff...stairway carpeting gone...do you begin to see a pattern here?? This hotel needs to be shut down and a total renovation of the staff AND property needs to commence post haste. A very, very nice location... More

I have stayed at the Comfort Suites a few miles away several times as I regularly have to work in that area. This time, the other hotel was full, and the Clarion was about 2/3 the price, so I thought I would give it a chance. I was not crazy about the neighborhood and somewhat concerned about leaving my car... More