We used the Park Inn for a workshop. They were very accommodating in providing meeting rooms and working around our schedule. They gave us very good rates and were willing to make changes as needed. They gave us a late check-out for our group to fit our schedule. The rooms are basic although the King rooms have a refrigerator and... more

Desk staff was very helpful. We had a barking dog next door that I complained about. The room was okay. Mildew in bathroom. Rug dirty. Sheets and towels are old. Our famly members room had air conditon problems as well well as mold in the bathroom. Breakfast was adequate, but no TV in breakfast room and the environment was okay.... more

The tub, shower and bathroom ceiling were full of mold. The smell in the room was really bad. The shower head was way to high. ( I am a woman of 5'7" and it was way too high for me) The water temperature in the shower was extremely hot, it took several minutes to get the temp to the point... more

When we arrived on Friday afternoon, we were treated very nicely. Our daughter needed one more room; and they graciously allowed her to rent another room at the price we received from Hotels.com. When che checked out on Sunday, she was charged an additional night that was already prepaid by me. And was treated very rudely. The breakfast meal was... more

The air conditioner was barely working. The breakfast area was under staffed and the whole area wasn't cleaned. The non-smoking room still smelled of smoke. more

The night staff was friendly, had only been on the job a week. After problems with the printer, we were finally off to our room. The rooms are to the outside and the parking lot is a little dark and scary so if you demand security I wouldn't stay here. This usually doesn't bother me but I was a little... more

We stayed at the Park Inn and Suites over a weekend while in Santa Fe to visit my mother. The location is close to where she lives, in the middle of Cerrillos Road, full of shopping centers and hotels. I booked on Hotwire and only paid $39 a night. This is not a 3 star hotel, maybe 1.5 or 2.... more

Be forewarned, this is definitely NOT a 3-star hotel. It is probably a solid 2, but my wife thought it was a 1-star. It is old, smelly and run-down, much more like a Super 8 than a Hyatt. I stayed at a Park Inn once in Toledo and it was pretty nice, a real downtown hotel. I booked this based... more

Having stayed at Park Inn and Suites in another state, I did not hesitate making a reservation. Santa Fe was full as it was the big Indian Market weekend and the price was high for a Park Inn. We paid $133.00 a night and stayed 2 nights. I should have figured why this hotel had a vacancy. From the unpleasant... more