My husband has stayed at the Menger several times and has always liked it, and this was my first stay. My husband checked in a couple days before me and I joined him for the weekend. We stayed in the older part of the hotel. The hotel has a lot of charm and history and it's fun walking around exploring....
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I stayed there for the first time this week. Usually I stay at the new hotels downtown because of my business. However, I decided to try the Menger and I'm glad I did. This hotel took me back to the 1940's first of all. In the lobby, music was playing from the big band era, 1940's. The room was quaint...
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We did not actually stay at this hotel, other family members did and we spent some time there with them. Their room was lovely and they had a great view of the Alamo. Gorgeous lobby and friendly staff. Would love to stay here some time. Right in the heart of San Antonia. Everything within walking distance... The price they paid...
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We thank you for your response to Trip Advisor.
Your comments will be shared with the ladies and gentlemen of our staff as reinforcement of our commitment to excellence. We are pleased that you and your friends had a pleasant experience during your visit to the Historic Menger Hotel.
We look foward to your return when the opportunity arises.
Best...
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My husband and I were looking for something with a better location than the hotel we had been staying in previously. We also didn't want to spend too much money. We were thrilled to find such a good deal and be so close to downtown and to the Alamo! We loved the history in the Menger as well. Our room...
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We would like to thank you for advising Trip Advisor about your stay. The Historic Menger Hotel staff strives for all our guests to leave with fond memories and we are pleased to learn of your delightful stay.
We look forward to your return when your travels bring you back to San Antonio.
Best regards,
Hector R. Venegas
General Manager
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When we arrived a snooty gentleman said we had arrived before the check-in time but he would give us a room anyway. The elevator near our room was broken, so we had a long round-about walk. The room was the size of a closet, and we could barely get our suitcases inside. We reserved a king bed, and the room...
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Thank you for sharing your concerns during your stay with Trip Advisor. Please accept my sincerest apologies for the inconveniences you experienced. I truly regret that even after we moved you, our attempts to provide you with a comfortable stay and a resolution were unsatisfactory.
I have addressed these situations with the ladies and gentlemen of our staff and appropriate...
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We were upgraded to the Teddy Roosevelt suite from a regular room due to problems with our cards not working in the door of our room. We were so excited at the spaciousness of the room and the staff could NOT be any nicer -- very accommodating and pleasant, especially the young man at the front desk who assisted us...
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We are pleased that our staff immediately found a favorable solution to upgrade you to the Teddy Roosevelt Suite when you advised us of your problems with your key cards.
Paranormal experiences have been reported by many in different areas of the hotel. I personally have not had any experiences and want to reassure you that all reports have always...
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We were in San Antonio for 2 days and wanted a convenient base for the Alamo, Riverwalk, etc. & the Hotel Menger fit the bill nicely. It was surprisingly affordable and we loved the historic architecture and ambiance. Our room was LARGE, and had a balcony which overlooked the meticulously landscaped pool area, and was a pleasant respite from 2...
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We would like to thank you for taking the time to share your pleasant experiences with Trip Advisor.
We strive to have all our guests leave with fond memories and are pleased that your stay exceeded your expectations.
We look forward to your retrun visit.
Best regards,
Hector R. Venegas
General Manager
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We love being able to stay in old historic inns and hotels. The Menger is no exception to this. It just exudes elegance and class of a bygone era. We like to take the time and absorb all that this hotel has to offer. You can almost imagine Teddy Roosevelt recruiting his Roughriders in the Menger Bar. Walk along the...
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When a guest takes the time to share their experiences with Trip Advisor, we always appreciate the commments. It is especially a pleasure when a guest recognizes our efforts toward historic preservation.
Your comments will be shared with the ladies and gentlemen of our staff as reinforcement of our commitment to guest satisfaction.
We hope when you are able to...
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I stayed at the Menger many years ago and loved it. I had a wonderful room with beautiful antique furniture. I returned this week with two colleagues for a conference. The hotel itself is still lovely but the sleeping rooms are outdated to the point of being comparable to a Days Inn. There is a difference between historic and old...the...
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I truly appreciate you taking the time to advise Trip Advisor of your experience during your stay.
We regret your stay did not meet your expecations. We are pleased to announce that a renovation to the rooms is being planned within the year.
Thank you again for your comments and we hope when your travels bring you back to San...
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This hotel had a victorian style that catches my attention. Checking in was quick and easy. As we arrived to our room it was very spacious and loved the view. The food was mediocre nothing to brag about. overall it was very clean and I wouldn't mind staying there again. One thing my husband failed to tell me is that...
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I appreciate you taking the time to share your comments with Trip Advisor.
You appreciation of our historical preservation and our guest satisfaction efforts is rewarding. Your comments will be shared with the ladies and gentlemen of our staff.
Best regards,
Hector R. Venegas
General Manager
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