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Hilton Palacio del Rio

4.0 of 5
200 South Alamo Street, San Antonio, TX 78205
Hotel amenities
Ranked #123 of 340 hotels in San Antonio
3.5 of 5 stars 305 Reviews
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305 reviews from our community

What travellers say about this hotel
  • River walk(18)
  • Valet parking(12)
  • Very nice(11)
  • Convention center(9)
  • Friendly and helpful(8)
  • Great location(8)
  • Free breakfast(6)
  • Front desk staff(4)
  • Market Square(4)
  • Older hotel(4)
Traveller rating
    77
    122
    53
    29
    24
Only show reviews for Family (35) | Couples (91) | Business (109)
Date Rating
Wanderworld78
1 review
1 helpful vote
1 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

There was blood on the sheets. Clearly where you could see it. They gave us a dinner for two to Ibiza. When we walked in I was in shock. It is straight out of the 80's. Ugly. And DIRTY. The two tables beside us never got cleaned. The kids menus were disgusting. We stayed for the free meal. What a... More

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1950Jan
Forestville, California
Reviewer
4 reviews
4 of 5 stars Reviewed 5 February 2012

Nice job on the remodel, except for a couple of quirks, like the pictures being hung about a foot lower than usual. Great lighting throughout, except for center of bathroom mirror--difficult for a man to shave his face. Odd sliding wooden door that closed of EITHER the closet OR the bathroom, but not both. However, the furnishings, views and especially... More

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CameraAddict
Houston, Texas
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 31 January 2012

I got a deal for 50% for a one night stay which included valet and buffet breakfast for 2, First room smelled of mildew and was behind ice machine/vending machine area, Moved us to a better room with a slight view of end of Riverwalk. Breakfast was good. It was convenient to stow our luggage and return after Sunday morning... More

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pca-jd
Philadelphia, Pennsylvania
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012

Although the rooms have recently been renovated, the overall hotel needs some TLC. Hotel looks and feels the same as my first stay in 1980. Tight basement dining room. Great location though with easy access to the many food/bar options on the Riverwalk; eat elsewhere such as Zucco's at the Westin or Boudro's. Also very close to the downtown mall. More

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doublebooked
New Haven
Senior Contributor
25 reviews
27 helpful votes
3 of 5 stars Reviewed 21 January 2012

We stayed at The Palacio Del Rio for the third time in 3-4 years, again for a business meeting. The hotel has nearly finished a renovation which, although improves the looks and feel, is not more than that, a cosmetic overhaul with form over function. Case in point: the bathrooms, nice to look at, but the sliding door in place... More

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kat1216
Dallas
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed 17 January 2012

I stayed in this hotel when I was a little girl and in December 2011, my daughter got married in La Vallita on the Riverwalk and this was our wedding hotel. We were very excited. The hotel has been renovated and is very lovely but ( note here: I had decided not to write the following but when I read... More

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oaxaca2
Cancun, Mexico
Senior Reviewer
10 reviews
5 helpful votes
2 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

This is the worst Hilton I have ever been and one of the most unpleasant hotel experiences in general (if I take out of the equation "motel 6" and similar. It started with the check in I was the only one checking in at that time. There were 3 clerks at the reception, 2 women and one man. One of... More

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K C
San Antonio, Texas
1 review
2 of 5 stars Reviewed 14 January 2012

I stayed at the Hilton Palacio del Rio overnight during my oral boards for board certification in psychiatry. The rooms were blocked out specifically for this purpose several months before. Unfortunately, they scheduled the entire block of rooms full of doctors facing a major once in a lifetime (hopefully) professional exam directly below a ballroom with full band set-up and... More

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AzCarolTucson
Tucson, Arizona
Contributor
15 reviews
5 helpful votes
5 of 5 stars Reviewed 14 January 2012

I am a hilton rewards member and stay at a lot of hotel but wow, the service here is unreal in a great way. Don't know if it's because they are doing some remodeling, but our first room was loud and so we asked to be moved, seamless move instantly. Comped us dinner, drink and dessert...and drink included my beer!... More

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Nyeta
Las Cruces
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

The Hilton has recently gone through renovations. The result – a very comfortable, well designed home away from home! We stayed in December of 2011. We were presently surprised when we walked into our room. We had been told that there were renovations, but they were far more extensive than we ever dreamed they would be. Each room now has... More

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Hilton Palacio del Rio Also Known As

  • Hilton Hotel San Antonio
  • Hilton San Antonio
  • Palacio Del Rio Hilton
  • San Antonio Hilton
Address: 200 South Alamo Street, San Antonio, TX 78205

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