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DoubleTree Hotel San Antonio Airport

3.5 of 5
37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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DoubleTree Hotel San Antonio Airport
Ranked #154 of 343 hotels in San Antonio
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202 reviews from our community

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A TripAdvisor Member
5 of 5 stars Reviewed 23 May 2013 NEW

Lovely lobby and setting with lots of small group areas for seating in the lobby. Perfect for an impromptu, informal meeting. Beautifully appointed and very comfortable room. Staff was extremely helpful. Great place for a get-away!

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Review collected in partnership with DoubleTree by Hilton

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

We booked this hotel as it was close to the airport and it had very easy access to the loop 410. You can get to the town easily by taxi for about $30. The hotel style is very Spanish, not a standard hotel style with major hotel companies so it was nice and different. The hotel is not very new... More

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Fayetteville, Georgia
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 May 2013

I booked this hotel close to the airport so I would have a short ride the following morning. The hotel is right on the interstate and easy to get to from 410 or 37. The parking lot was packed but I did not see that many people in the hotel. The look and feel of this hotel reminds me of... More

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See 5 more reviews by TravelerDavidfromGA for San Antonio
Louisville, Kentucky
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 May 2013

The room rate I had couldn't be beat - but I didn't like the courtyard style layout of this hotel with rooms open to an outdoor square. The hotel itself is old and in need of a freshening, but the room was clean and comfortable, wifi speed good. The place was packed during Fiesta weekend, lots of partiers coming back... More

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
23 May 2013

Thank you for your candid review. Not everyone likes the layout but many do. We are in the process of refreshing our rooms and hope you will give another chance on your next vist to San Antonio. More

Flushing, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

The room was clean and found the staff friendly and helpful. We felt the room was a good value and would diffidently stay here again. The only thing we would like to see added is a continental breakfast like many others offer for around the same price. They have a restaurant with a breakfast bar for $8 each which looked... More

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San Antonio, Texas, United States
1 review
2 of 5 stars Reviewed 6 May 2013

Very noisy and inefficient HVAC system made sleeping and staying uncomfortable. Overall, hotel equipment and furnishing were outdated and in need of renovation. Ended up turning off HVAC to give some semblance of quiet.

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Review collected in partnership with DoubleTree by Hilton

Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
14 May 2013

I'm sorry you found my hotel unacceptable. This is not the type of service we try to provide to our guests. We could have sent someone to check the AC system while you were here, but you are right the system a d the hotel is older and is most certainly louder than home. We are in the process of... More

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3 of 5 stars Reviewed 29 April 2013

Although the overall service was good, the housekeeping could have been better. No unsanitary conditions, but would have like my room to have been better attended. However my concerns were address in a timely manner.

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Review collected in partnership with DoubleTree by Hilton

Cathy Y, Manager at DoubleTree Hotel San Antonio Airport, responded to this review
3 May 2013

Please accept my apologies regarding your comments on our housekeeping service. It is disappointing to hear you found that we did not go the extra mile to impress. I am glad that we did address your concerns in a timely manner. I will be passing your comments on to our housekeeping manager so that she can address them with her... More

Clackamas, Oregon
Top Contributor
68 reviews 68 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 26 April 2013

I picked this hotel just because it was off the I10 - easy off & on. And, the price was OK. The Doubletree is an older, Spanish looking building. The rooms are old, but sort of a quaint look. As this was basically just an over night stay, we did not have the breakfast.

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See 4 more reviews by PinkSurvivor for San Antonio
Marietta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

Loved this hotel. We had a room overlooking the courtyard. It's a great place to sit and relax or enjoy the pool/hottub. Warm cookies are provided at checkin and upon request. The room was clean. Service was good. Airport shuttle was timely and convenient.

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Review collected in partnership with DoubleTree by Hilton

Texas
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 25 April 2013

We were in town for a family gathering and everyone stayed at this hotel. While it would not have been my choice of places to stay in San Antonio, and I'd never choose to stay there. It was pleasant enough. The courtyard and pool area was lovely. The staff was helpful and friendly. Parking was easy. There was a microwave... More

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
25 April 2013

I appreciate your honesty. A rare trait these days. It seems you enjoyed your stay with your family despite your original misgivings. The hotel started out as the La Mansion de Norte many years before becoming a part of the DoubleTree family. Never considered a motel. Its older architecture is what many find attractive. A little old fashioned, not for... More

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Additional Information about DoubleTree Hotel San Antonio Airport

Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotels in San Antonio
Price range (per night): INR5,135 - 7,590
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. ... more   less 
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DoubleTree Hotel San Antonio Airport
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