Dates of stay: 4/22/2012 - 4/27/2012 This was a vacation package booked through Southwest Airlines and completely paid for by us the day we confirmed our reservation which was 2/12/2012. Terrible hotel. Oh, the room was good and the bed comfortable but in their website under AMENITIES, they said the room had a wetbar with refrigerator and microwave oven. There... More

Prepare to be price gouged! When they have to lock the trashcans to the wall, you know your not in the best part of town. More

I have stayed at a couple of Doubletree hotels throughout my travels, and my children have always received the signature "Doubletree" cookie upon arrival. They were quite upset that upon arriving that they did not get one. We stayed in a room with two queen-size beds, and were pretty excited to learn that they were supposed to be the Sleep... More

The staff was very friendly and concerned while we were at breakfast. While we were there our trailer was stolen and the staff became less than forward. They did what they could to say they helped but they could have done more. The Hotel prefers you park your trailer and other large vehicles in the employee parking lot but they... More

Hotel needs major upgrades.. Very little hot water in the mornings..... Beds were a joke.. It was not your typical DoubleTree Property. More

I recently stayed overnight with my family and booked two rooms via hotels.com. When I checked in which was a little after twelve pm the clerk seemed to have a bit of a attitude being short with his responses and when I asked a question about which room had the single bed he responded by saying neither. I thought I... More

This Hotel was ready for our meeting and accommadated over 300 people with no problems. The hotel rooms were clean and the service was outstanding. If you plan a large meeting in the San Antonio area I would recommend Double Tree Downtown. More

Recently hosted a large conference at this property. We're planning to return next year…need I say more? The attendees all raved about this hotel, the staff and restaurant. The conference rooms were large enough to be set for large men without being crowded at the tables. The staff was beyond outstanding. Overall it was fantastic. More

I travel often with my position, so I have come to know and expect a great deal of comfort, quality, and service when I have to be away from home and my family. I found my welcome and stay to be an enjoyable experience. Although it was for work, the atmosphere, facility, foods and meeting rooms were very pleasant and... More