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Holiday Inn Riverwalk

3.0 of 5
217 N St. Mary's St., San Antonio, TX 78205 (Downtown)
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Holiday Inn Riverwalk
Ranked #162 of 343 hotels in San Antonio
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352 reviews from our community

Traveller rating
    77
    88
    78
    55
    54
See reviews for
Families
98
 
Couples
84
 
Solo
15
 
Business
74
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Highlands Ranch, Colorado, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

Rooms have lovely wood type flooring instead of carpet, very modern feeling and fresh, top three floors have stall showers instead of in the tub shower, really makes it easy for the older traveler. Location is a easy walk to all the Riverwalk area of restaurants and action. Close to the Alamo and quaint areas.

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Council Bluffs, Iowa
Top Contributor
89 reviews 89 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Furnishings are "modern", meaning wood floors and spare furniture (think Hotel Indigo furnishings rather than typical Holiday Inn), but the bed is all comfort. Location is outstanding. Service in the grab-and-go café was a little sketchy, but that's a minor complaint.

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See 2 more reviews by thereareplaces for San Antonio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Great location in downtown San Antonio near riverwalk, buses, restaurants. Excellent service and very friendly. Not much of a pool (very small (overheated) so leave bathing suits at home. Room was quiet even though it was on a lower floor. I recommend this hotel which is priced moderately.

Was this review helpful? Yes 1
See 2 more reviews by Wildwks for San Antonio
Houston, Texas
2 reviews
4 of 5 stars Reviewed 18 May 2013

We stayed here on a Friday night before heading out to Fredericksburg. It's within walking distance of the Riverwalk and the Alamo. The newly remodeled foyer was modern and nice, though I thought a little dirty because of all the foot traffic. I think it could have used a bit more mopping. We stayed in Room 611, so we have... More

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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013

Stayed at this location May 18. Newly renovated rooms were clean and very functional. The restaurant on the 2nd floor overlooks the river and you can walk down to it from there. The location is close to all the action both above and at the river level without being too close to the noise. The staff is freindly and ready... More

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Quispamsis
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 13 May 2013

The location of this Hotel was A 1. The service level was excellent, from Dianna, and Jose at the front desk made our stay pleasant and welcoming to San Antonio.The rooms were clean, and I notice there wasnt any notice about saving towels or linen TG, had enough . I would return to this Holiday Inn because of its service... More

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See 3 more reviews by David P for San Antonio
Racine, WI
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

Very pleased with remodeled hotel - modern and well kept with a friendly helpful staff. It's located at a quiet location on the Riverwalk which puts it away from the busiest entertainment sections. However it is a stop for the water taxis and it's a very short walk to the heart of the action.Outdoor pool is heated but small (about... More

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See 3 more reviews by ChapelRacine for San Antonio
Lubbock, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 May 2013

I have stayed at this hotel before and was pleased BUT this year was different. I did not like the renovations they have done. I was so disappointed that they did away with most of their balcony's (except in their suites). They added a nice TV stand which was built to hold a small refrigerator, which wasn't included. They no... More

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England
Top Contributor
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24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 May 2013

We stayed here for 3 nights last month during Fiesta week. It is well situated for downtown San Antonio and there is parking available. We had a king size room on the 5th floor very quiet overlooking the river walk . The room had everything we would have expected and was comfortable. The hotel was busy which caused us to... More

Was this review helpful? Yes 1
See 2 more reviews by Jules099 for San Antonio
HolidayInnRiverwalk, Admnistrative Assistant at Holiday Inn Riverwalk, responded to this review
7 May 2013

Dear Jules099, Thank you for taking the time to review your recent stay with us here at the Holiday Inn Riverwalk. I'm so happy to read that you enjoyed your time here, and that you were able to take advantage of our excellent location during Fiesta. On behalf of the management team, I'd like to humbly extend an apology for... More

San Antonio, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 May 2013

We are locals and decided to stay downtown in order to not have to fight traffic. The location is fine it is pretty much in downtown San Antonio. Within walking distance to shopping, restaurants and the Riverwalk is only a block away, but I could see if you are not from here the one way street maybe a bit confusing.... More

Was this review helpful? Yes 2
See 2 more reviews by maddiescoots for San Antonio
IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review
22 May 2013

Dear maddiescoots, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding housekeeping are very much appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

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Additional Information about Holiday Inn Riverwalk

Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn Riverwalk Hotel
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Address: 217 N St. Mary's St., San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #162 of 343 hotels in San Antonio
Price range (per night): INR6,474 - 12,278
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 
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