I have stayed with IHG a lot, I travel for work a lot and this has to be one of the worst experiences I have had with IHG. Here is a list of the issues: 1.) Arrived to check in after 3:00 PM, was told no rooms ready by first employee I approached, she told me I had to just... More

My family and I came in the Weekend of May 17th for a graduation. We were immediately greeted and checked in. We had a baby so i requested a Crib and i have to say that i was very impressed to find the crib already in the room while we went to get our luggage. We loved the balcony with... More

I like the refurbished rooms, very stylish and classy. I will continue to stay here. Thanks for giving a great discount to Schlumberger Limited employees. The climate control works well. I didn't try the food service, I went out the River Walk for that, so I have no comment on food or drink.

I reserved a room with a king-sized bed and a sofa that could be used as a bed for my daughters and myself. When making the reservation, I made it clear to the person handling the reservation that there would be three of us. When we arrived, we had a room with an accessible bathroom, but no sofa. I went... More

The large room with a balcony looking onto the pool was quiet and offered comfortable beds with choice of pillows. The furniture is perhaps a bit dated but everything was there for once comfort. The hotel is well located annd in walking distance to River Walk and the market. The chef was particularly happy to reveal his secret at making... More

Checked in; reception very friendly. Went to our room and upon entering, found beer cans strewn about, TV blaring, mixed drinks melting on the counters, the bed torn apart and a phonebook opened with a message scrawled on a notepad beside it. Began looking for a corpse-- just in case. Finding none, we returned to reception and received another room,... More

My husband and I stayed at this hotel this past weekend (4/26 -4/28). We were VERY hesitant to book a room here because of the previous reviews we'd read about the recent renovation. But the location and price were hard to pass up. Besides, we were there to attend the annual Fiesta event so figured we wouldnt be at the... More

I would recommend this hotel to anybody, except those who have their hearts set upon the Riverwalk. It is about 7-8 mins walk from that lovely destination; if that epic journey is too much for you and your zimmer frame then you would be well advised to look closer to home. It is however only about 3 mins walk away... More

We stayed two nights in this hotel at the end of downtown, close to the famous market square. The pictures we saw in the internet when we booked did not really show the real thing. The hotel is quite old and only partly well-kept. The carpet was partly very dirty and smelled. Breakfast was OK.