I stayed at the grand Hyatt for a business trip. From the moment I arrived at valet parking to the moment I left I was impressed with the warmth and welcome of the staff at the hotel. The front desk lady greeted me by name as I approached to register because the valet folks had already told her who I... More

Hotel Room is average, but spot on the Riverwalk and within walking distance of so much is worth every penny. Staff are friendly and professional, and the shower amenities are yummalicious. Don't miss the Smoothie Bar outside of the gym...great economical and healthy alternative to expensive lunches on the Riverwalk.

This hotel is in an excellent location. On a side route of the Riverwalk near the Convention Center, it is close to the Rivercenter Mall and the main attractions on the Riverwalk all without leaving the Riverwalk. The hotel staff are outstanding with staff going above and beyond. We had some difficulty accessing the club room and the staff continued... More

Selected to see family visiting from out of state during holidays - good location, close to Riverwalk restaurants plus easy access to catch trolley to zip over to El Mercado. Hotel was super busy with tons of holiday and special event traffic in lobby due to upcoming college football bowl game.

We stayed at the Grand Hyatt with points from frequent visits to other properties . . . so, we know how a Hyatt should "be." We made arrangements online for a room with two beds. Upon closer inspection, it appeared that the beds were not queen as advertised, but double beds. Let's face it, the American population is not "double-sized"... More

Everything started positively: although the room we booked was not available, we were proposed an upgrade; with twin beds, inconvenience compensated by the access to the club. The room was definitely good with a good view. Then honey moon was over. We spent the next two days being denied what was initially offered to us: - twice the breakfast was... More

Took Atwood grade grade for a deluxe King, good sized room but lost 100 square feet to a hallway serving no purpose. The we're two minuscule drawers, with barely enough room for underwear and socks for four days. The closet was also tiny, our four days of clothes were jammed into it. Bath had a shower/tub combination from the 50's.... More

I stayed at the Grand Hyatt while attending a conference at the Gonzalez Convention Center. This hotel is one of the best I have ever stayed at for business. The location could not have been any better - it was literally a few steps to the nearest convention center door and few more steps got me to the River Walk... More

We used the Grand Hyatt San Antonio for our hotel to attend a meeting in the convention center. This hotel is connected to the convention center which made getting to and from the meeting easy and effortless. The check in process was efficient and the front desk person was extremely friendly and helpful. Parking was easy as well. The room... More