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Regency Inn & Suites San Antonio

2.0 of 5
9727 Fredericksburg Road, San Antonio, TX 78240
Hotel amenities
Ranked #252 of 340 hotels in San Antonio
3.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    1
    1
    4
    1
    6
Date Rating
Afareen P
California Hot Springs, California
1 review
1 of 5 stars Reviewed 5 October 2011

Visiting San Antonio with two children I choose this hotel because it was within my budget and close to Six Flags. After sleeping in the room overnight my entire family woke up with red bumps over our entire body. Upon examining the sheets and floor there were bed bugs all over the room. After contacting management, there was no apology... More

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Emerl F
Edinburg, Texas
1 review
5 of 5 stars Reviewed 24 September 2011

My husband and travel to San Antonio at least once a month and always stay at the Regency Inn. We have been staying at the Regency Inn for maybe about a year now. Although it is directly across USAA, it is very quiet and peaceful. The staff is always courteous and helpful, and very accommodating. I find the rooms to... More

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NirmalyaShome
Peterborough, United Kingdom
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 26 March 2011
1
person found this review helpful

My sole purpose for staying at this place was its proximity to USAA. The room I got was clean, but the breakfast was a little too bad... If you are looking out for a place to to sleep in.. this place is ok... since I stayed here for close to 3 months, I ended up paying $ 35.00 a day,... More

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lilpitsmokers
Corpus Christi, Texas
1 review
1 helpful vote
1 of 5 stars Reviewed 26 July 2010
1
person found this review helpful

The ratings on this place needs to be lowered the beds were semi ok the tub looks like one pulled from a resale shop old and stainned the desk and chair falling apart the restroom door see thru to the room no sheets for fold out bed when we got back from water park off course a fresh shower well... More

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RegencyInn210, Owner at Regency Inn & Suites San Antonio, responded to this review
28 January 2011

Hello, I am sorry your stay was not what we strive it to be. Our hotel has been going through property improvements and your feed back is helpful in this matter. Concerning the sheets not being available on the fold out bed, we gladly offer clean linen upon request at the front desk. The reason we do not place sheets... More

couponwifey
san anotonio
1 review
1 helpful vote
3 of 5 stars Reviewed 15 July 2010
1
person found this review helpful

I want to start by saying the staff is very kind. The lobby is nice there is a computer and printer but, apperently you have to pay for paper. Breakfast says it starts at 6:30 am but, tey don't get breakfast ou untill 7am. Breakfast is danish and cheap prange drink and 3 choices of dry cereal. Really make your... More

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offandrunning4
upstate NY
Senior Contributor
23 reviews
6 helpful votes
4 of 5 stars Reviewed 10 January 2010

My rating is based on what I expected from a place rated two-star or lower. We stayed there twice, the night we arrived in San Antonio and the night before our flight out. It is located reasonably near interstates in the medical section of town on a broad street with lots of food choices not far off. We could have... More

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mushy1203
Richardson TX
1 review
2 of 5 stars Reviewed 18 March 2009

When I booked this hotel through Orbitz the room said two queen bed suite with fridge and microwave. Well it had two queen beds and a fridge and microwave but that's it. A desk and a couch that was all chewed up on the front. The room smelled alittle bit musty. The bed was comfy and the staff was really... More

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RegencyInn210, Owner at Regency Inn & Suites San Antonio, responded to this review
28 January 2011

Hello, I am sorry that you did not enjoy your stay at Regency Inn and Suites. Your post was made in 2009, and we have since updated our rooms. We check our rooms on a regular basis and our housekeeping staff work hard to keep the rooms hygenic. I will take corrective actions to provide a chanel guide in the... More

BigD_Fun_Tripper
Dallas
1 review
3 of 5 stars Reviewed 17 November 2008

We just returned from San Antonio to run in the Inaugural RocknRoll Marathon. What we liked best (we had two rooms) was the spaciousness. One room had a kingsize bed then a little room seperated by a half wall with a sofa sleeper, coffee table, lamps, desk with chair so someone could relax on the bed while others visited. There... More

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Austin_TXReasonable
Austin, TX
1 review
1 of 5 stars Reviewed 7 August 2008

Not as clean as it should have been. Shower curtain and sink had hard water stains. Room did not have air conditioner on when we came in, so it took forever to cool. Sofa and bed cover had stains. I woke up with what appeared to look like mosquito bites, but I think it was bed bugs. I booked this... More

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RegencyInn210, Owner at Regency Inn & Suites San Antonio, responded to this review
28 January 2011

Hi, your information concerning the sink and shower curtain in your room was most helpful for the improvements made on our property. Our housekeepers are asked to turn on the air conditioning during extreme weather in San Antonio, and please accept our apology your room was not properly prepared for your stay. We strive to make our guests satisfaction the... More

tamerama
tamerama
1 review
1 helpful vote
1 of 5 stars Reviewed 15 February 2008
1
person found this review helpful

WARNING! This place is nasty. I booked a 2* through priceline since i only needed one night and was on my own. What a mistake!! DIRTY floors...dusty everything. Water stains on the ceilings..curtain falling off the rod....wall paper border had been pulled down on one wall and the blank torn up wall was left. I could seriously NOT believe that... More

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Regency Inn & Suites San Antonio Also Known As

  • Regency San Antonio
Address: 9727 Fredericksburg Road, San Antonio, TX 78240

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