THis is suppose to be a Quality inn., but quality is not what we received. We arrived for a wedding party and this was the location that was suggested. The lobby of the hotel was dirty, the building is run down. Our room is actually clean, but the bed is not very comfortable. The pillows are smaller then an average... More

I always try to be honest and fair with how I review hotels and businesses. Despite my complete dissatisfaction with this hotel, I will attempt to do the same. I arrived early and although my room was not ready, the front desk clerk put a rush on cleaning it and told me that it would be ready in approximately two... More

Numerous complaints. 1. Desk clerk confused me with another guest with last name at check-in: took 5 minutes to educate her; 2. room dark, dingy, smelly; 3. furniture unsafe and unbelievably filthy; 4. cricket infested--even in the beds!; 5. staff response..."it's cricket season," no effort to "make it right."; 6. decided to check out one day early and told it... More

My family and I checked into the hotel and was the rooms were old and smelly. We were prepared to stay until the housekeeper was very rude not only to me but my son. I went to the front desk to complain and explained my concerns to the general manager Mary. I do appreciate her listening and she even booked... More

hot tub was broken when we got there & it was never fixed. Pool was dirty couldn't see the kids when they went underwater. Room pullout couch was dirty & uncomfortable. HUGE bugs in the room. Electric out lets in room didn't work. Guest services was a waste. No one answers the phone or addresses you concerns. Spend $20 more... More

I recently stayed at this motel with my mom and sister while in San Antonio for my cousins wedding. When we arrived, there were two woman at the check in desk to help, one took my sisters drivers license and debit card and made a photocopy-never seen this before, but maybe other places do the same? After about 10 minutes... More

I stayed here for a conference at the convention center. Traffic was incredibly light, but I left the hotel about 7:00a each morning. This would also be a great location for going to Fiesta Texas (as the name implies) and probably Sea World. Value was good on week nights; not so good for weekends. Free hot breakfast was okay --... More

My mother and I stayed there for one night and the service was great! The room was clean, breakfast was good and the personnel were very caring and cooperative. Special thanks to Lesley who helped me find my lost cat :-) Thank you More

we would like to thank Crystal and Jackie at the front desk, their profesionalism and helpfulness made our stay very comfortable, they were both willing to help out any any time, considering our special needs. Thank you girls for providing our group with excellent service. Very good hotel for extended stay so close to everything like great steakhouses and entertainment... More