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All 340 San Antonio hotels »

Mokara Hotel and Spa

4.5 of 5
212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)
Hotel amenities
Ranked #9 of 340 hotels in San Antonio
4.5 of 5 stars 203 Reviews
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203 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • Room service(9)
  • River walk(5)
  • Fitness center(4)
  • Great location(3)
  • High ceilings(3)
  • Rooftop pool(3)
  • Good size(3)
  • Hot tub(3)
Traveller rating
    130
    35
    15
    13
    10
Only show reviews for Family (16) | Couples (87) | Business (36)
Date Rating
ilovefrenchbulldogs
Fort Worth, Texas
Senior Contributor
29 reviews
126 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

I spent a half day at the spa with my first treatment beginning at 11am and was there till 4:30pm. I had a very nice time. My first treatment was a Summer Rain Shower Massage which took place in a Vichy Shower room. The therapist was Hubert and he was the same therapist who did my Vichy treatment years ago... More

Was this review helpful? Yes
John Wallace, General Manager at Mokara Hotel and Spa, responded to this review
13 February 2012

Thank you for the wonderful comments regarding Hubert and your overall experience, as well as, your constructive observations. We will certainly address the nail polish issue with our spa staff and take another look at our Rooftop menu to insure we are offering the freshest and best tasting items available. Since the vast majority of our team, including myself, has... More

Stephhinsey
Denver, Colorado
Contributor
11 reviews
5 of 5 stars Reviewed 12 February 2012 NEW

We booked last minute for the bed and breakfast package (only $20 more for two). Our room was amazing. The ceiling was high with moldings and had a ceiling fan. The room was huge and the bed and bedding was the most comfortable ever. The bathroom had a deep jetted tub and separate shower with actual water pressure. The bath... More

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Viola L
Houston, Texas
Reviewer
5 reviews
5 of 5 stars Reviewed 12 February 2012 NEW

Have stayed at this property in San Antonio many times and have never been disappointed with the spa, restaurant or spacious room and bathroom!. The staff is amazing also, accommodating and ready to help with any request. Small boutique hotel with none of the hustle and bustle of the larger hotels. More

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anr2118
Washington DC, District of Columbia
Reviewer
4 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

We visited San Antonio during Alamo Bowl week. We came down to watch the games, but ended up loving the city and Mokara. We had a few rooms between us, and they were all very large and well appointed. The pillows and comforters were absolutely delightful, and so very soft. While I was not in a room with a balcony,... More

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bgdiver
Texas
Reviewer
3 reviews
20 helpful votes
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I went to this spa twice while staying at the hotel. I am a spa junkie! The first visit was bad because I had a facial and the lady doing it practically did surgery on my forehead! I complained to the management and they said I would get a discount the next time. I went about a year later. No... More

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John Wallace, General Manager at Mokara Hotel and Spa, responded to this review
13 February 2012

While we were certainly pleased to read your positive comments regarding the hotel, we are also deeply disappointed to read of your concerns regarding the spa. Our expectation for the spa is the same as the high standards of service and courtesy we deliver at the hotel. We require a much greater level of education and experience for our therapists... More

intrepidtravelerfla
Saint Pete Beach, Florida
Senior Contributor
48 reviews
65 helpful votes
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I have had to be in San Antonio 3 or 4 times over the past year or so and have stayed a couple of different places. The last 2 times [within the past 45 days or so] I have stayed at the Mokara Hotel. By far, the pick of the litter in San Antonio. I travel externsively for business and... More

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John Wallace, General Manager at Mokara Hotel and Spa, responded to this review
3 February 2012

Thank you so much for the wonderful comments, and for becoming a loyal Mokara Hotel & Spa guest. As you may have noticed, we have begun the process of upgrading our guestrooms to make them even more comfortable. In the past several weeks we have installed new Simmons Black pillow-top mattresses, and most recently new LCD televisions. Coming soon are... More

gmz01
Reston, Virginia
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

We stayed here for 4 days and couldn't have wished for a more beautiful hotel. Room (with a balcony and view of RiverWalk) was large, clean, and luxurious. Espresso maker in the room, comfortable bed, huge marble bathroom with jetted tub. Service throughout the hotel was impeccable, from the front desk who greeted us by name the moment we walked... More

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Sophie_Baltimore
Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 26 January 2012

This palace was absolutely perfect! This was our first time there and we will be back for sure. The location is perfect, room was beautiful, clean, and spacious. We loved all the little extras such as concierge welcome email before we arrived, spa products in the bathroom (some were not free of course), great room snacks, awesome coffee maker with... More

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SATravelers
San Antonio
Contributor
13 reviews
30 helpful votes
5 of 5 stars Reviewed 24 January 2012

First time at this hotel and we were very impressed with everything. The hotel is in a great location on the river walk and within easy walking distance to everything. My wife planned the trip for my birthday and she was very impressed with Petra the hotel's concierge. They had a couple very nice surprises waiting for me in the... More

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bham813
Birmingham
Contributor
18 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

My room was excellent - Nespresso in room - heaven! Also, the bathroom was to die for, and the shampoos, lotions, etc. provided were of superior quality. The service overall was great. The spa was beautiful. There was a great fitness facility that guests had access to - one of the best I have seen in all my travels. It... More

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Mokara Hotel and Spa Also Known As

  • Watermark Hotel San Antonio
  • Watermark Hotel
Address: 212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)

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