I stayed at The Intown Suites on Culebra Rd. in San Antonio, TX, and in spite of repeated complaints about the cockroaches, they did nothing and kept telling me that they didn't have cockroaches. Then they ripped me off for an extra week's rent that I didn't stay. More

So lets start with the good: Cheap, had a bed, fridge, microwave, and shower. Has a no-nonsense security guard that patrols parking lot all night, pretty close to Lackland, Kelly or Medina. Most of the staff were friendly. Now the bad: Everything you own will smell like dirty hotel mixed with cigarette smoke, front desk female manager is rude. Bring... More

All I can say is that you should keep away from that hotel chain! They never do what they had promised before you paid. They do not clean the room properly, take the trash, change the sheets, provide any security, and threaten to not give back your deposit after you check out. There were bugs in the room, and I... More

Relocating from Chicago. Had to stay here a week to look for an apt for a new job. The rooms are dirty and small. Smells like urine and smoke. They do not tell you that they let people smoke in all the rooms to avoid loitering outside. My bathroom had a leak. No pots/pans to cook with. Air conditioner smelled... More

First, let me say for the price, the room and ameneties were just fine. Unfortunately, the service at this In Town Suites location was awful. First, I tried to make a reservation over the phone, as I'm coming from out of state, and was told no reservations could be made, only walk-ins were allowed. When I got there, I commented... More