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Drury Inn & Suites - Northwest


Hotel class 3.0 of 5
9806 Interstate Hwy 10W, San Antonio, TX 78240

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Reviews you can trust

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  • All reviews (75)
  • Business reviews (8)
  • Couples reviews (7)
  • Family reviews (31)
  • Friends getaway reviews (0)
  • Solo travel reviews (2)
90% of travellers recommend
4.0 of 5 stars 75 reviews
  • Excellent
    37
  • Very good
    24
  • Average
    8
  • Poor
    2
  • Terrible
    4
[ Date ] [ Rating ]
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5 of 5 stars
kce171817   1 contribution
Rowlett, Texas
18 Jul 2010 | Trip type: Family

My family and I were looking for a nice hotel to stay in while we visited some family in San Antonio. We picked the Drury after a family recommendation and we're sooo glad we did! This hotel is very nice and great for kids! We got the room that has a seperate living from the bed room and small kitchen... more

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3 of 5 stars
dboras   1 contribution
Gonzales, Louisiana
3 Jul 2010 | Trip type: Business, Couples

While on our way on vacation, four wheeler in bed of truck, chained down, strapped, parked right in front of hotel, right under security light, atv stolen. No security cameras, one security guard, guarding three properties. We have three nights booked, no atv for mountain trail rides, trying to purchase new atv Atv was brand new with 30 hours confused,overwhelmed,... more

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5 of 5 stars
TXMommyto3   2 contributions
Houston, Texas
1 Jun 2010 | Trip type: Family

Check-in was quick and easy and done with a smile, even at 11:30 pm. Lovely lobby. Clean and inviting. Our double queen bed room was very clean and comfortable. Linens were fresh and in excellent condition. Room cooled nicely and beds and pillows were very comfortable. Housekeeping was prompt, highly efficent, and accomdating. Location is very convenient as others mentioned.... more

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4 of 5 stars
dsam72   3 contributions
Chennai
27 Apr 2010 | Trip type: Business

Was travelling with my son - stayed till we got an apartment. Good breakfast on the house. Excellent location with Pizza Hut, Wendys, Taco Bell, China Sea, IHOP - all within walking distance. Good value for money. more

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5 of 5 stars
catbeckster   18 contributions
Orange, Texas
14 Mar 2010 | Trip type: Family

I almost didn't stay here because of the other reviews. I was shocked when I arrived because I was expecting the worst. I even think maybe someone used the wrong location in the reviews since there are several around San Antonio. This review is for Drury Inn Northwest. Okay, I felt compelled to write because I was so fearful of... more

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3 of 5 stars
RedrocksSoFL   1 contribution
SoFL Sun
22 Feb 2010 | Trip type: Family

We were passing through San Antonio & found this location to be convenient being it was on the NW side of town. Despite previous reviews, I found the hotel staff to be accommodating, as we wanted two rooms on the first floor. The receptionist at first said this was not possible; however, the manager made it happen. The hotel was... more

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1 of 5 stars
TexasCPA   6 contributions
Houston, TX
24 Dec 2009 | Trip type: Business, Solo travel

The hotel has crime problems and allows pets(which is great for those of us with allergies). Management says sorry but doesn't make improvemnts. Many Drury Inn's are excellent. This one isn't. Not recommended. more

Management response from
Kim Chappell, eMarketing Specialist

We appreciate hearing from our guests and thank you for your feedback. We work to provide every guest with a clean, comfortable and safe stay at our hotel, and are sorry to hear that we did not meet these expectations during your recent visit. Your comments have been shared with our Operations Department and our Director of Security to help...

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1 of 5 stars
mefuge   3 contributions
del rio
19 Oct 2009 | Trip type: Family
2
people found this review helpful

My truck was parked right infront of main entrence, my truck has an alarm, they broke my driver side window the alarm went of and the security did nothing,they had alot of time, this people stole my t.v touch screem stereo, and over head screen, amplifiers,c.d's and dvd's all my warranties papers tools every thing i had inside.Broke my dash,... more

Management response from
Kim Chappell, eMarketing Specialist

Thank you for your feedback. We were shocked and angry upon finding that your truck had been broken into. We can certainly understand how frustrating the event was for you. We work diligently to create a safe environment for our guests and are working with the San Antonio Police Department should they need our assistance on your case. If you...

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4 of 5 stars
travelingalong_9   1 contribution
South Carolina
8 Oct 2009 | Trip type: Business

We have stayed at this particular Drury Inn four times over the past year. The staff were helpful, friendly and accomodating. The afternoon snacks were a treat for the kids. I would highly recommend this hotel for business travelers and families. more

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1 of 5 stars
ATXmwalcher   4 contributions
Austin,Tx
4 Aug 2009 | Trip type: Family
2
people found this review helpful

This hotel is very old. You can really tell when you drive up. This hotel was not our first choice, we actually waited too long to reserve the hotel we really wanted and they book up fast. We went with this hotel due to all the perks it offers and it was fairly cheap, but not too cheap. The room... more

Management response from
Kim Chappell, eMarketing Specialist

We appreciate hearing from our guests and thank you for your feedback. We sincerely apologize that you had several concerns during your stay at our hotel. Your comments will be shared with our team to help us all make changes to improve the level of service and quality you expect and deserve while at our hotel. We are all committed...

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Drury Inn & Suites - Northwest Also Known As

  • Drury Inn Hotel
  • Drury San Antonio
  • Drury Inn Hotel San Antonio Northwest
  • Drury Inn San Antonio
  • San Antonio Drury
  • Drury Inn And Suite Northwest San Antonio
Address: 9806 Interstate Hwy 10W, San Antonio, TX 78240
San Antonio Hotels Drury Inn & Suites - Northwest Drury Inn & Suites - Northwest
4.0/5.0
75
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