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BEST WESTERN PLUS Sunset Suites-Riverwalk Hotel, San Antonio

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BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5
1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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BEST WESTERN PLUS Sunset Suites-Riverwalk
49 traveller photos
Ranked #21 of 343 hotels in San Antonio
4.5 of 5 stars 341 Reviews
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341 reviews from our community

Traveller rating
    200
    94
    22
    12
    13
See reviews for
Families
74
 
Couples
163
 
Solo
15
 
Business
38
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
SAN ANTONIO, TEXAS
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic hotel in fantastic location!”
5 of 5 stars Reviewed 22 May 2013 NEW

My partner and I stayed at this hotel for a mini getaway and I just had to express my appreciation for the superior service we received during our stay. Before arriving I called and booked Dinner at the Steak House Restaurant (R.C) across the street from the hotel with an associate by the name of Osbry. he was very informative... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
“My Best Western stay was terrific!”
5 of 5 stars Reviewed 22 May 2013 NEW

I was in town for a family event and stayed at the Best Western Plus Sunset Suites - Riverwalk. I had not stayed at a Best Western hotel in years and what a treat I have been missing. The hotel was beautiful and so homey. The front desk staff was wonderful. And Wendy who took care of my room was... More

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Keller, Texas, Usa
1 review
“Superb”
5 of 5 stars Reviewed 20 May 2013 NEW

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Review collected in partnership with Best Western

God Bless the U.S.A
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
“Very good hotel, safe area, walkable, but our specific room very noisy”
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for a night at the Best Western Sunset Suites using a free promotion coupon we earned from Best Western (more on that later). Our experience was mostly good, as detailed below. Pros: interesting renovated historical lobby; large room with sitting area; comfortable bed. The shower nearly blew me into tomorrow, which may not be a “pro” for everyone. Breakfast... More

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See 2 more reviews by GypsyRover for San Antonio
Newton Stewart, United Kingdom
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Usual best western, great!!. ”
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Great location. Just a short walk from the river walk, and everything around it. To be honest, most things you would want to see in San Antonio, is within walking distance of the BW. Beautiful room.I love Best Western, and I'm trying to think of a negative about this one!. K it lost a point for the silly baby pillows... More

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Round Rock, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Close to alot of things”
3 of 5 stars Reviewed 7 May 2013

Easy to get to. We had a party at Sunset Station so it was really close to walk to. Quiet, nice size rooms. Clean and had a great complimentary breakfast. Downside, the bed was like sleeping on a rock. Not sure if it was just our room, but if you like softer beds then you might want to take that... More

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See 2 more reviews by Odessa C for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
9 May 2013

Sunset Station is one block away...beautiful, the historic San Antonio Railroad Depot has been turned into a fantastic event and concert facility. We are so happy to partner with the folks at Sunset Station to accommodate their guests, and make their entire experience memorable. We hope to see you again soon. More

McAllen, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay. Close to downtown”
4 of 5 stars Reviewed 2 May 2013

Overall very good stay. I liked the location, walking distance to alamo and riverwalk.I loved the building and architecture and I got a super great rate. Breakfast was also really good. Overall great experience. No swimming pool. Parking is also free so that is a plus. Only downside is parking runs out and you have to park the vehicle far... More

Was this review helpful? Yes
See 2 more reviews by Martinitosnl for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

Thank you for your feedback. It is always good to know that our best shows with our guests. Please know that both parking lots, at the property and the property are monitored by security cameras and on-site security...the St. Paul Square District is one of most secure areas in San Antonio and we are proud to be part of the... More

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
“Wouldn't Return”
3 of 5 stars Reviewed 1 May 2013

2.5 is more accurate than 3 but that's not a choice. I am *baffled* at the glowing reviews others have posted. My room was so dark that I had to place the suitcase rack right under a lamp to see what was in my suitcase. I can't even guess when the carpet was last cleaned, and the furniture was old... More

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See 2 more reviews by NewtonsMum for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

We are so terribly sorry. As you know our guests always have the best experience and we go out of our way to ensure that their journey to San Antonio is fabulous...TripAdvisor travelers agree. But, we must have missed all the points during your travel, and for that I sincerely apologize. Please contact me personally and I will make amends... More

Home, Kansas, Usa
1 review
1 helpful vote 1 helpful vote
“Not so OK”
4 of 5 stars Reviewed 29 April 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

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Spokane Valley, Washington, Usa
1 review
“Great location”
5 of 5 stars Reviewed 26 April 2013

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Review collected in partnership with Best Western

bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
29 April 2013

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Also Known As:
Best Western Sunset Suites - Riverwalk Hotel
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#37 Business Hotels in San Antonio
#44 Family Hotels in San Antonio
Price range (per night): INR7,062 - 12,635
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
Reservation Options:
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BEST WESTERN PLUS Sunset Suites-Riverwalk
1103 East Commerce Street
San Antonio, TX 78205
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