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Hilton San Antonio Hill Country Hotel & Spa

3.5 of 5
9800 Westover Hills Blvd, San Antonio, TX 78251 (Far West Side)
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Hilton San Antonio Hill Country Hotel & Spa
Ranked #110 of 343 hotels in San Antonio
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405 reviews from our community

Traveller rating
    110
    120
    67
    55
    53
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Families
184
 
Couples
42
 
Solo
15
 
Business
58
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

I am single without kids, but when my nieces and my nephew turn 10, we go on a vacation to an amusement park of their choice. Last month was my niece's turn. She chose Sea World in San Antonio. I had been to the Hill Country Hyatt before, but called them and their prices were a bit steep. I found... More

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
15 May 2013

Thank you so much for posting a review of our property! We have a great staff dedicated to delivering the ultimate guest experience. I am happy to hear that we exceeded your expectations. Hilton Hill Country Hotel is the ideal family getaway--even local families check-in for a STAY-cation! More

Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 May 2013 via mobile

The grounds are nice... Patio area and fire pits all lovely. Nice pool area too. Our room was ok. Feet were black after walking barefoot for an hour on the carpet. Lampshade cracked and closet doors barely functioned. Upon using the toilet for the first time it wouldn't flush and almost overflowed. They fixed it promptly but still... For almost... More

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Alexandria, United States
1 review
4 of 5 stars Reviewed 11 May 2013

Pool was excellent. Staff was excellent. Room was ok (probably one of their worst views), but we got a good deal, so it was not a problem. There was not much around, had to take a 15-20 min drive to get anything.

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Review collected in partnership with Hilton Hotels & Resorts

A TripAdvisor Member
5 of 5 stars Reviewed 9 May 2013

I brought my 2 young daughters here for a "Mommy-moon" trip to Sea World. All of the staff at the Hilton went above and beyond to make all of us feel safe and welcome. They were especially sweet with my little ones. I'm not just talking about the front desk..it was everyone...the driver back and forth from Sea World, the... More

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Review collected in partnership with Hilton Hotels & Resorts

Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
15 May 2013

Thank you for your review of our staff here at the Hilton Hill Country Hotel and Spa. I will pass along your compliments to my team, and we look forward to seeing you again next year! More

Kyle, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 8 May 2013

I recently stayed here with my family and another family. As most folks, we were going to Sea World. I am a Hilton member, and at one point in my past a Diamond member. In other words, I have stayed at MANY Hilton properties. I was not at all impressed with this locations customer service. We arrived after check in... More

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
11 May 2013

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

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A TripAdvisor Member
4 of 5 stars Reviewed 6 May 2013

I enjoyed my stay at this hotel. There were some instances where the room service was below par but they acknowledged their mistakes and apologized for an inaccurate order delivery. All of the staff was very professional, the rooms were clean, and the music they played over the lobby speakers was by far the best! I recommend this hotel and... More

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Review collected in partnership with Hilton Hotels & Resorts

Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 May 2013

We were looking for a quick mid-week getaway and decided to use some of our Hilton points to stay at the Hilton San Antonio Hill Country property. Upon arrival and after checking in, we had to hunt down someone to find us a luggage cart. If I only had one critique it would be that they seemed a tad understaffed..... More

Was this review helpful? Yes 1
See 3 more reviews by dancer45 for San Antonio
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
7 May 2013

Thank you for taking the time to leave a very informative review and recommendation for our future guests. Poolside beverage service is available 7 days a week. We appreciate the feedback on the areas that we can do better, as we are constantly striving to improve. We look forward to having you as our guest again soon! More

Dallas, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 May 2013

This Hilton was out by Seaworld, but we were not in San Antonio for Seaworld. We were there for Fiesta. The hotel was out of the way - not downtown, but that was the nice thing. No traffic and not a lot of noise surrounding the place. The grounds were nice, especially enjoyed the free snacks out by the pools.... More

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
5 May 2013

Thank you very much for your review. I appreciate the comments and hope you will visit us again the next time you are in San Antonio for Fiesta! More

1 review
5 of 5 stars Reviewed 2 May 2013 via mobile

My brother-in-law is in the San Antonio area for one year for work. We originally chose the Hilton for the proximity to his apartment but have found ourselves a fabulous vacation spot!! Around the corner from Sea World, 15 minute drive to downtown/Riverwalk, 5 minutes from Walgreens, Target, great restaurants, etc. The hotel itself is beyond kid-friendly with outside evening... More

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
5 May 2013

Thank you very much for your review. It was fun to read how so many different staff members made an impression on you. We pride ourselves on giving exceptional service and it’s because we want to. We really want to have “FUN” and enjoy what we do – this translates into really caring about our guest. I am very glad... More

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

From the minute we walked through the lobby door we were impressed. The staff was friendly, helpful, and efficient, the lobby and restaurant area was warm, inviting, and attractive, and we could see the beautiful pool and grounds through the glass windows in the lobby. Our room was quiet, clean, attractive, and inviting. The service in the restaurant and bar... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review
2 May 2013

Thank you very much for your kind comments, I am glad you enjoyed your stay! More

 
 
 
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Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Also Known As:
Hilton San Antonio Hill Country Hotel
Hilton San Antonio Hill Country Hotel And Spa
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Business Hotels in San Antonio
#103 Family Hotels in San Antonio
Price range (per night): ₹ 6,126 - 10,065
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf. ... more   less 
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