Check in was fast, although the check in staff was rude. Two young ladies asking me questions at the same time. They did not inform me about dining options or readily share about the amenities of the hotel. I had to check it out online. Twice during my stay we were awaken by the fire alarms going off- loudly mind... More

I chose this hotel because it was close to SeaWorld, had a free shuttle, and because kids eat free. My son is 10 and usually eats like a bird, so I was glad to know we would save a bit of money by not having to pay for his meal (or so I thought). Upon arrival, I was given "free"... More

A relatively new, contemporary Holiday Inn property. The new design is akin to an upscaled Ikea showroom. The lobby is stark and not very inviting. The materials and finishes are utilitarian and inexpensive. The exterior of the hotel is interesting and has references to local architectural forms. The use of water collection systems and the low-water landscaping are commendable. The... More

We stayed here for two nights. I was surprised to find out that this (corporate) entity automatically charges your card(credit or debit) $25 against any incidentals as opposed to 'holding' a copy of the card for that purpose. They will credit your card back after checkout; making them more like a bank! Though I've been told that all chains do... More

I booked this hotel through Priceline for $94/night we stayed two nights. First off, there's lots of free stuff here. Free parking, free shuttle to and from Seaworld, kids eat free at the attached restaurant, and there's free wifi for the entire hotel. There is a gym that is not great but they have a treadmill and a bench with... More

Looks like a great hotel and definitely has potential to be one with better management ! Housekeeping on 2nd floor should be fired. Dirtiest hotel we stayed at in 7 day vacation . Dirty towels, dirty floor, broken drain, mildew in shower , dirty cup and sock was past up by housekeeping entire stay in front of our door from... More

We reserved a queen suite 2 months ago to take the fam to Sea World. We arrived to check in at 4PM and were told the room was not clean yet. The guy at the front desk was not at all apologetic about the inconvenience, and with two impatient little kids in tow, it was difficult to be understanding. He... More

First of all this is a nice place to stay but I don't feel that it lives up to a 3 star rating, more like a 2 1/2 star to me. We were traveling with our daughter and her husband and had two rooms. We booked them for a very reasonable price. Check in was nice and friendly. I usually... More

This is my third time at this location and it gets better and better every single time. New EVERYTHING, excellent service, easy access to the freeway. If you are looking for a place to stay in San Antonio you have to try this hotel.